LaShawn Toulson
NEWYORK,NY
Summary
Dependable professional with extensive experience in security, postal delivery, and financial transactions. Known for calm professionalism, strong safety awareness, and accurate file and record maintenance. Brings proven skill in emergency response, first aid, and fast problem-solving.
Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
2027
2027
years of professional experience
Work History
Letter Carrier
US Postal Service. 20 Yr +
New York, NY
06.1995 - Current
- Delivered mail and packages on assigned routes while maintaining accurate sequence and timely service.
- Assisted with training new hires in proper mail handling procedures, safety protocols, and route navigation techniques for optimal performance.
- Sorted and cased incoming mail for efficient route preparation and organized distribution.
- Collected outgoing mail, postage, and signed items while following delivery and verification procedures.
- Interpreted route information, delivery instructions, and address changes to prevent misdeliveries.
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Promoted a positive image of the postal service by providing courteous and professional interactions with customers during daily deliveries.
- Mentored new carriers on route practices, delivery procedures, and postal compliance requirements.
- Proven ability to learn quickly and adapt to new situations.
Correctional Officer
Nyc Doc
Queens, NY
- Maintained facility security by enforcing correctional rules and monitoring inmate movement.
- Conducted searches of persons, cells, and property to detect contraband and weapons.
- Observed inmate behavior and reported safety concerns, rule violations, and unusual incidents.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Cashier
Department of Finance
The Bronx, NY
- Processed cash, check, and card payments accurately for public service transactions.
- Balanced the cash drawer at the start and end of shift to ensure accurate totals.
- Issued receipts and updated payment records using financial processing systems.
- Assisted customers with payment inquiries, account questions, and transaction status.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Bank Teller
Various Banks
New York
- Verified customer identification and account details to complete transactions securely and prevent fraud.
- Processed deposits, withdrawals, and payments accurately while maintaining balanced cash drawer records.
- Resolved routine customer inquiries regarding balances, fees, and account services with professionalism.
- Counted currency, checks, and coins carefully to support precise daily teller operations.
- Promoted banking products and services by identifying customer needs during branch interactions.
Education
High School Diploma -
Delaware Valley Job Corps
Monticello, NYSkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Safety
- File and record maintenance
Accomplishments
- Accomplishments include participating in food drives,
- Routinely supervised more than 50 detainee inmates.
- Implement new ideas and systems to the company.
- Completed a leadership course with Momentum Education
Timeline
Letter Carrier
US Postal Service. 20 Yr +
06.1995 - Current
Correctional Officer
Nyc Doc
Cashier
Department of Finance
Bank Teller
Various Banks
High School Diploma -
Delaware Valley Job Corps