LaShawnda Clarke
Dover,DE
Summary
Accomplished Medical Assistant with extensive experience in patient care and medical assistance, notably at Dedicated To Women OBGYN. Excelled in phlebotomy and EMR/EHR management, enhancing patient flow and data accuracy. Proven compassionate communicator, adept at reducing patient anxieties and improving clinic efficiency. Demonstrated leadership in training peers, ensuring HIPAA compliance, and optimizing operational workflows. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant Technician
Dedicated To Women OBGYN
2022.11 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Lead Medical Assistant
Kids and Teens Pediatrics of Dover
2016.08 - 2022.11
- Collected and documented patient medical information such as blood pressure and weight.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Coordinated work of junior staff to keep team performance high and effectively handle needs of 25+ patients per day.
Lead Medical Assistant
Kent Pulmonary Associates
2014.03 - 2015.08
- Collected and documented patient medical information such as blood pressure and weight.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Taught patients about medications, procedures, and care plan instructions.
- Collected samples at designated intervals and performed testing procedures.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Coordinated work of junior staff to keep team performance high and effectively handle needs of 25+ patients per day.
Medical Assistant
Nanticoke Pediatrics
2010.01 - 2013.01
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Measured patient spirometry.
- Oriented and trained new staff on proper procedures and policies.
- Prepared lab specimens for diagnostic evaluation.
Mobile Phlebotomy
ExamOne, a Quest Diagnostics
2010.06 - 2012.01
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Monitored patients for reactions and verified sample quality.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Organized daily work based on collection priority.
- Used personal protective equipment correctly to protect coworkers and patients.
Education
High School Diploma -
Caesar Rodney High School
Camden, DE06.2001
Skills
- Phlebotomy
- OB/GYN procedures
- Wound care specialist
- Immunization Administration
- EMR / EHR
- HIPAA Compliance
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant Technician
Dedicated To Women OBGYN
2022.11 - Current
Lead Medical Assistant
Kids and Teens Pediatrics of Dover
2016.08 - 2022.11
Lead Medical Assistant
Kent Pulmonary Associates
2014.03 - 2015.08
Mobile Phlebotomy
ExamOne, a Quest Diagnostics
2010.06 - 2012.01
Medical Assistant
Nanticoke Pediatrics
2010.01 - 2013.01
High School Diploma -
Caesar Rodney High School
- CMA - Certified Medical Assistant
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