Lashawnda King
Dallas,GA
Summary
Adaptable professional with experience in the retail sector. Expert at warehouse management and inventory accuracy. Skilled at data entry, stock control, and problem-solving. Strong communication and organization skills with the ability to prioritize tasks and meet deadlines.
Overview
8
8
years of professional experience
Work History
Team Leader Manager
Del Taco
Hiram, GA
02.2024 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
- Facilitated cross-training opportunities among team members, creating a more versatile and resilient workforce capable of handling unforeseen challenges.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Material Handler
Matheson
Atlanta
02.2023 - 12.2023
- Stacked materials on pallets and wrapped with pallet wrap, facilitating safe transport
- Operated forklift and other heavy equipment to move materials between locations with accuracy and safety
- Responded promptly to requests from supervisors regarding material needs
- Sorted and placed materials on racks, shelves, or bins using predetermined sequences
- Located materials and supplies by pulling and verifying items on production orders
Clerk
UPS
Douglasville
12.2016 - 02.2023
- Answered phones in a professional manner and addressed inquiries promptly
- Operated office equipment including computers, printers, copiers, scanners
- Performed administrative tasks such as filing, photocopying, faxing, mailing, and scheduling appointments
- Processed payments, verified customer information and entered data into the system
- Verified accuracy of all paperwork prior to submitting it for processing
- Organized information into databases, spreadsheets, and documents using advanced computer skills
Education
Associate in Arts (A.A.) - Medical Technology
Greene Career Center
01.2005
Skills
- Stock Management
- Materials Handling
- Transport
- Supply Chain
- Distribution
- Material Packaging
- Project Cost Estimation
- POS Systems
- Customer Relationship Management
- Quality Assurance
- Customer Service
- Inbound and Outbound Calling
- MS Office Proficiency
- Multi-Line Phone Systems
- Stock Replenishment
- Complex Problem-Solving
- Product Merchandising
- Warehouse Operations
- Optometry License
Timeline
Team Leader Manager
Del Taco
02.2024 - Current
Material Handler
Matheson
02.2023 - 12.2023
Clerk
UPS
12.2016 - 02.2023
Associate in Arts (A.A.) - Medical Technology
Greene Career Center