La Shawnda O'Brien
Bakersfield,California
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 10+ years of experience working in busy Distribution Center environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Lead
LAKEVIEW ALL STAR GROUP, LLC
08.2020 - Current
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assisted in the recruitment and onboarding of new warehouse employees, ensuring they were well-equipped with the necessary skills and knowledge to perform their roles effectively.
- Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
- Maintained top performance standards while working in hot warehouse environment.
Warehouse Picker
Express Personnel Services
04.2019 - 05.2020
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
- Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
- Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Managed returns efficiently, logging received items into the system, inspecting them for damage or defects, then routing them accordingly for restocking or disposal if necessary.
- Completed routine equipment inspections and basic maintenance tasks like battery charging or replacing worn parts, ensuring smooth operations and minimizing downtime.
- Increased order fulfillment rates by implementing effective time-management strategies during peak periods.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Excellent communication skills, both verbal and written.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Followed orders precisely for correct items, sizes and quantities.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Assistant Manager
EXCEPTIONAL RESTAURANT COMPANY FIVE-LLC
02.2015 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Bachelor Of Arts - Computer And Information Sciences
GED - High School
Skills
- Supervisory Experience
- Order Picking
- Product Packaging
- Shipping and receiving
- Warehouse functions
- Performance Improvement
- Warehouse Operations
- Materials transportation
- Teamwork and Collaboration
- Motivated Team Player
- Quick Learner
- Data Entry
- Warehouse Safety
- Packing and shipping
- Time Management
- Customer Service
- Decision-Making
- Mentoring and training
- Forklift safety and operation
- Shipment Processing
- Dependable and reliable
- Attention to Detail
- Quality Control
- Inventory Replenishment
- Loading and unloading
- Forklift Operation
- Inventory Tracking
- Inventory counting
- Order Filling
- Critical Thinking
- Staff Training
Accomplishments
- Promoted to Warehouse Lead position after 1 year..
- Supervised team of 30 staff members.
- Documented and resolved company waste by implementing smarter storage procedures and extending product life cycles which lead to over 900 thousand dollars saved.
- Achieved 100% gross net on quarterly cycle counts, 3 yrs in a row.
Certification
- Certified Forklift Driver
Timeline
Warehouse Lead - LAKEVIEW ALL STAR GROUP, LLC
08.2020 - Current
Warehouse Picker - Express Personnel Services
04.2019 - 05.2020
Assistant Manager - EXCEPTIONAL RESTAURANT COMPANY FIVE-LLC
02.2015 - 03.2020
Devry University - Bachelor Of Arts, Computer And Information Sciences
Madera High School - GED, High School