LaShawnda M. Webber
Houston,Tx
Summary
Service-oriented Customer Service Representative with over 8 years background in Office/ Customer Service. Core competencies include excellent communication, time management. Motivated leader with strong organizational and prioritization abilities.
Overview
5
5
years of professional experience
Work History
Experience , Program Clerk
Cy-Fair ISD
Houston, Tx
08.2018 - 05.2019
- Responsible for Enrolling students into the Before/After school program
- Recording all necessary documentation
- Contacting parents on all pertinent information
- Interacting with students and parents daily to ensure full satisfaction with the program
Direct Care Staff
Houston Serenity Place
Houston, Tx
09.2015 - 08.2018
- Providing assistance to residents in a group home environment
- Assisting in learning and developing life skills until they are able to live and thrive independently
- Acting as a liason with case workers/management to ensure the most effective treatment plans for all residents.
Customer Service
Constellation Energy LLC
Houston, Tx
04.2014 - 09.2015
- Taking inbound calls, supporting customers with their energy inquiries or concerns
- Assisted with billing and setting up new services as well as maintaining current services
- Retained customers with sales and product knowledge.
Education
Diploma -
GW Carver High School c/o 97 Lone Star College
AAS - Human Services
Skills
- Customer Service
- Administration and Management
- Complex Problem Solving
- Reading Comprehension
- Clerical
- Customer and Personal Service
Timeline
Experience , Program Clerk
Cy-Fair ISD
08.2018 - 05.2019
Direct Care Staff
Houston Serenity Place
09.2015 - 08.2018
Customer Service
Constellation Energy LLC
04.2014 - 09.2015
Diploma -
GW Carver High School c/o 97 Lone Star College