Scheduler
Texas Children's Hospital
04.2015 - Current
- Answered phone calls and answered questions from potential customers.
- Acted as first point of contact and set appointments for prospective clients.
- Worked with supervisors on Escalation Calls
- Assisted with Training New Agents Class
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Volunteered to help with special projects
- Cross Trained for Radiology Calls