Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lashawndra Manning

Dallas,TX

Summary

Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements.

Overview

9
9
years of professional experience

Work History

Scheduler

Texas Children's Hospital
04.2015 - Current
  • Answered phone calls and answered questions from potential customers.
  • Acted as first point of contact and set appointments for prospective clients.
  • Worked with supervisors on Escalation Calls
  • Assisted with Training New Agents Class
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Volunteered to help with special projects
  • Cross Trained for Radiology Calls

Education

No Degree - Front Office Specialist

Texas School of Business
Houston, TX
06.2006

Skills

  • CRM Software
  • Critical Thinking
  • Computer Skills
  • Attention to Detail
  • Telephone Etiquette
  • Call Management
  • Patient Registration
  • Patient Scheduling
  • Schedule Coordination
  • Effective Multitasking

Timeline

Scheduler

Texas Children's Hospital
04.2015 - Current

No Degree - Front Office Specialist

Texas School of Business
Lashawndra Manning