Summary
Overview
Work History
Education
Skills
Timeline
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LaShay Freeman

Creston,IA

Summary

Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Hardee’s. Skilled in cash handling and complaint resolution, I excel in staff training and promoting a cohesive workplace culture. My analytical thinking and strong communication skills drive operational excellence and team unity. I may not have experience working in a bank but I am very driven and an incredibly hard worker. I’m a very fast learner and when I learn to do something, I like to be the best at it and put 100% of my effort into it. I show up on time and I don’t ever call in unless it is a serious health emergency. I would love to work for you so I can have amazing new opportunities!

Overview

3
3
years of professional experience

Work History

Shift Leader

Hardee’s
04.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Crew Member

Chipotle
10.2021 - 12.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Creston High School
601 West Townline St
05.2023

Skills

Knowledgeable in [System]

Timeline

Shift Leader

Hardee’s
04.2022 - Current

Crew Member

Chipotle
10.2021 - 12.2021

High School Diploma -

Creston High School

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LaShay Freeman