Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Hi, I’m

Lashell Lane

Manager, Client & Publishing Relations
Atlanta,GA
Lashell Lane

Summary

Experienced Manager with over 12+ years in the Music Industry. Proven track record of problem-solving and enhancing customer satisfaction. Dedicated professional with a consistent and organized approach to meeting company goals. Thrives under pressure and excels at adapting to new situations to strengthen the organizational brand.

ACHIEVEMENTS

Throughout my three-year tenure as a contractor at EMPIRE, I have played a pivotal role in driving the growth and development of their latest division. A significant achievement of mine has been the establishment of invaluable partnerships between EMPIRE Publishing and major organizations in the music industry, such as YouTube, The MLC, HFA, MRI, CMRRA, and CCLI. These strategic alliances have empowered EMPIRE Publishing to effectively manage and monetize their extensive music catalog, while also ensuring that their exceptionally talented songwriters and artists receive the rightful compensation they deserve for their creative contributions.

Overview

12
years of professional experience
5
years of post-secondary education

Work History

EMPIRE

Manager of Client & Publishing Relation (CONTR)
06.2020 - Current

Job overview

  • Develop and implement customer service policies and procedures to apply best practices and establish quality standards.
  • Managing administration of over 125+ clients' music catalogs, ensuring complete registrations with global rights organizations, optimizing global royalty collections, and providing comprehensive reporting
  • Work in across functional capacity supporting internal departments
  • Research queries related to royalties, product tracking, works registrations, claims and legal disputes
  • Enhance the process of onboarding and integrating new client, ensuring a smooth and streamlined experience
  • Delivered outstanding service to clients to maintain and extend relationships for future business opportunities
  • Partnered with business leaders to deliver services that support company objectives and consistent with corporate values

MARKETSOURCE/ LEXISNEXIS LEGAL, LexisNexis
Alpharetta, GA

Telephonic Account Executive / Legal Research Consultant
08.2019 - 04.2020

Job overview

  • Gather and organize information for research purposes
  • Provide legal research consultation
  • Cold call 50+ candidates daily, canvassed and obtained referrals to develop sales pipeline
  • Applied needs-based analysis to assess current satisfaction and importance of various product features to customers
  • Leveraged CRM to collect, organize and manage sales data and customer information
  • Conducted document review, organization and quality control of data acquisition to draw relevant conclusions and direct research activities
  • Learned and adapted quickly to new technology and software applications
  • Skilled at working independently and collaboratively in team environment

LRL Pinnacle Music Group LLC
Atlanta, GA

Owner & Music Publishing Specialist
01.2013 - Current

Job overview

  • Researching and rectifying services-related concerns.
  • Managing administration of over 50 clients' music publishing rights to ensure full registrations across global rights organizations, monitoring and maximizing global royalty collections, and reporting registrations, claims and legal disputes
  • Manage day-to-day business operations
  • Gained strong leadership skills by managing projects from start to finish.
  • Connecting creators with opportunities to monetize their music.
  • Maintaining detailed records of royalty payments, contracts, and agreements.
  • Overseeing the payment process to ensure accurate and timely distribution of royalty payments to the rightful recipients.

ADT Security Services
Atlanta, GA

Small Business Security Rep
04.2011 - 01.2013

Job overview

  • Delivered services to customer locations within specific timeframes.
  • Provide Small Business and Residential customer with security solutions utilizing customize needs analysis.
  • Responsible for building clientele and generating repeat sales.
  • Design Security System layout for Commercial Properties
  • B2B Sales, Outside sales, cold calling, prospect building
  • Provide customer support to existing clients
  • Provide daily reports and monthly prospect data analysis

Education

Berklee College of Music (Online)
Boston, MA

Bachelor of Music from Music Business, Music Business/Management
09.2020 - Current

University Overview

  • Dean's List 2020 & 2022

Berklee College of Music
Boston, MA

EdX Certificate Program from Music Business & Management
08.2014 - 12.2014

Atlanta Metropolitan College

Associate of Arts and Science (A.A.S) from Mathematics
08.1991 - 05.1993

Skills

  • Managing Operations and Efficiency
  • Organized managerial style
  • Collaborate Cross-Functionally
  • Self-Motivated
  • Attention to Detail
  • Professional communication
  • Analytical and Critical Thinking
  • Team-building
  • Interpersonal Communication
  • Proficient in MS Office & Windows (all), CWR Software and Google Workspace
  • Metadata Research
  • Royalty & Data Analysis
  • Client Needs Assessments

Affiliations

The Recording Academy - Associate Member (GRAMMY Pro & District Advocate), Gospel Music Association - GMA (Professional Member) and Division Affiliations; ASCAP, BMI, HFA, The MLC, MRI, YouTube

Timeline

Berklee College of Music (Online)

Bachelor of Music from Music Business, Music Business/Management
09.2020 - Current

Manager of Client & Publishing Relation (CONTR)

EMPIRE
06.2020 - Current

Telephonic Account Executive / Legal Research Consultant

MARKETSOURCE/ LEXISNEXIS LEGAL, LexisNexis
08.2019 - 04.2020

Berklee College of Music

EdX Certificate Program from Music Business & Management
08.2014 - 12.2014

Owner & Music Publishing Specialist

LRL Pinnacle Music Group LLC
01.2013 - Current

Small Business Security Rep

ADT Security Services
04.2011 - 01.2013

Atlanta Metropolitan College

Associate of Arts and Science (A.A.S) from Mathematics
08.1991 - 05.1993

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Lashell LaneManager, Client & Publishing Relations