Lashon Guilford
Gastonia,NC
Summary
Dynamic and results-driven professional with experience at Walmart and Jiffy Lube, excelling in product assembly and teamwork. Proven ability to enhance customer satisfaction and streamline operations, while maintaining inventory accuracy. Recognized for effective upselling strategies and commitment to safety, ensuring high-quality service delivery in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Security Officer
Charlotte Biz Journals/ American City Building
01.2006 - Current
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols to identify security breaches and potential hazards.
- Collaborated with law enforcement during incidents to facilitate effective response measures.
- Trained junior staff on emergency procedures and safety regulations, fostering a culture of vigilance.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Security Officer
Protective Services
09.2017 - 05.2024
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites. I worked bars clubs an gambling spot monitoring cameras checking an searching patrons
Security/ Bouncer
Nikkei's Cabarete / Diamonds of Charlotte
01.2013 - 09.2017
- Ensured safety and compliance by monitoring crowd behavior and identifying potential disturbances.
- Responded to incidents promptly, employing de-escalation techniques to maintain order in high-pressure situations.
- Collaborated with law enforcement to manage emergencies effectively and ensure guest safety.
- Trained new staff on security protocols, enhancing team performance and operational efficiency.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills. open closed the club parking duties an making sure entertainers got in an out safely
Show Pros
Security
02.2008 - 03.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Tire Lube /Toys Associate
Walmart
08.2003 - 02.2004
- Assisted customers in locating products, enhancing shopping experience and satisfaction.
- Organized and displayed merchandise according to company standards, ensuring a visually appealing sales floor.
- Maintained inventory accuracy through regular stock checks and timely replenishment of shelves.
- Collaborated with team members to achieve daily operational goals and foster a positive work environment.
Oil Tech
Jiffy Lube
03.2002 - 01.2003
- Conducted oil changes and fluid checks to maintain vehicle performance
- Utilized diagnostic tools to assess vehicle systems and identify issues
- Collaborated with team members to ensure efficient service delivery
- Adhered to safety protocols while performing maintenance tasks
Shift Leader
Jack in the Box
09.1999 - 10.2002
- Supervised team members to ensure adherence to quality and service standards.
- Trained new staff on operational procedures and customer service excellence.
- Managed inventory levels to minimize waste and optimize stock availability.
- Coordinated shift schedules to maintain adequate staffing during peak hours.
Installer Service Specialist
Pep Boys Auto Parts & Service
06.2001 - 01.2002
- Installed automotive parts and systems, ensuring compliance with safety standards.
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Provided exceptional customer service by addressing inquiries and resolving concerns effectively.
- Collaborated with team members to streamline installation processes, enhancing workflow efficiency.
Education
Certification - Flexographic Printing / GED
Flexographic Trade School
North Carolina 11-2000
Skills
- Product assembly
- Stock replenishment
- Store maintenance
- Upselling strategies
- Teamwork
Timeline
Security Officer
Protective Services
09.2017 - 05.2024
Security/ Bouncer
Nikkei's Cabarete / Diamonds of Charlotte
01.2013 - 09.2017
Show Pros
Security
02.2008 - 03.2010
Security Officer
Charlotte Biz Journals/ American City Building
01.2006 - Current
Tire Lube /Toys Associate
Walmart
08.2003 - 02.2004
Oil Tech
Jiffy Lube
03.2002 - 01.2003
Installer Service Specialist
Pep Boys Auto Parts & Service
06.2001 - 01.2002
Shift Leader
Jack in the Box
09.1999 - 10.2002
Certification - Flexographic Printing / GED
Flexographic Trade School