Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terrence Bailey

Savannah

Summary

Dedicated professional with a background in security due to my short time at DSI Services, and strong background in customer service, notably at Subway. Excelled in incident reporting and fostering teamwork, significantly enhancing safety and operational efficiency. Skilled in CCTV surveillance and collaboration, achieving a welcoming yet secure environment. Demonstrates a keen attention to detail and a robust work ethic, driving substantial improvements in workplace safety and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Security Officer

DSI Services
12.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Sandwich Artist

SUBWAY®Restaurants
12.2022 - 04.2024
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
  • Accurately operated cash register to process customer payments.
  • Increased repeat customer visits by providing friendly and engaging service.
  • Optimized food storage procedures, minimizing waste and reducing costs.
  • Maintained up-to-date knowledge of food safety regulations, ensuring compliance and protecting customers.
  • Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
  • Executed sandwich artistry duties with very low occurrence of errors.

Sandwich Artist

SUBWAY®Restaurants
11.2016 - 12.2019
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Prepared and served hot and cold sandwiches based on customer preferences.

Assembly Line Worker

Daikin Texas Technology Park
04.2016 - 08.2016
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.

Dish Washer

Dennys Restaurant
07.2015 - 04.2016
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Sales Associate

Dollar General
09.2014 - 01.2015

Sales Associate

  • Prepared merchandise for sales floor by pricing or tagging.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Hempstead High School
Hempstead, TX
05-2013

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • Product assembly
  • Assembly and production
  • Production lines
  • Repetitive work
  • Customer service
  • Teamwork and collaboration
  • Listening skills
  • Strong work ethic
  • Attention to detail

Timeline

Security Officer

DSI Services
12.2024 - Current

Sandwich Artist

SUBWAY®Restaurants
12.2022 - 04.2024

Sandwich Artist

SUBWAY®Restaurants
11.2016 - 12.2019

Assembly Line Worker

Daikin Texas Technology Park
04.2016 - 08.2016

Dish Washer

Dennys Restaurant
07.2015 - 04.2016

Sales Associate

Dollar General
09.2014 - 01.2015

High School Diploma -

Hempstead High School
Terrence Bailey