High-energy Manager enthusiastic about empowering teams to help others. Brings demonstrated team and program leadership abilities honed in fast-paced environments. Accomplished in exceeding company goals and service objectives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Salon Owner & Suite Manager
Phenix Salon Suites
10.2018 - Current
Oversees daily salon operations and performed general salon tasks.
Arranged for regular maintenance services through vendors for all beauty equipment and facility needs.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Prepared bank deposits and handled business sales, returns and transaction reports.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Oversees business budget planning and administration, accounting functions, purchasing, and handle financial needs.
Maintained daily, monthly and quarterly records of costs and revenue.
Consulted with customers to assess needs and propose optimal solutions.
Put together realistic budgets based upon costs and fees for successfully operating business.
Hair Stylist
Rhapsody Beauty Lounge
01.2013 - 10.2018
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Build cliental and manage booked appointments
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Recorded notes for future reference about customer preferences and services delivered.
Monitored current trends to understand fashions and better serve customer needs.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Educated customers on products to maximize benefits.
Services clients regarding hair products and style maintenance
Meet personally established net sales goals and maximize personal earning potential
Cosmetology Teacher
Harford Technology High School
01.2016 - 01.2018
Advised students on attendance, grades and performance issues, mentoring to encourage successful course completion and targeted personal improvement.
Contacted absentee students by text, email and phone to improve retention and motivate for continued success.
Conducted engaging classroom lectures and lab experiences based on course outlines and curriculum goals, supporting student learning and inspiration through strategic planning.
Supported engaging classroom environment through interactive and creative means, tailoring learning props, makeup styles and products to suit individual interests.
Engaged students in classroom discussions and activities, supporting personal growth through individual check-ins and seminars tailored towards student interests.
Followed Maryland state curriculum accurately with detailed lesson plans.
Prepared students for Maryland cosmetology exam with 90% success.
Planned both theory and practical lessons for [Number] students.
Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
Met training needs with well-organized, factual programs based on contemporary requirements.
Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
Established goals for courses with organized outlines and detailed lessons.
Collaborated with colleagues and improved teaching practices through professional learning communities and student retention meetings.
Cosmetology Instructor
The Colorlab Academy
01.2015 - 01.2016
Teach students hair theory, customer service skills and proper hair styling consultation
Show students how to style, cut, perform chemical and color services
Emphasize the importance of proper safety and disinfection methods
Inform on the business of hair styling and working in the beauty business and salon
Manage and assist students on the clinic floor servicing clients
Maintain student records
Continuous preparation for The Maryland State Board Exam
Education
Cosmetology Certificate -
The Color Lab Academy of Hair
2013
Makeup Artistry Certificate MAC Pro -
The Color Lab Academy of Hair
2013
B.S - Business Administration
VA Commonwealth University
1997
Skills
Excellent social skills
Hair styling, Hair cutting, Hair coloring and chemical services