Compassionate human services technician with experience in peer counseling and resource connection. Skilled in problem-solving and effective communication, fostering supportive environments that empower individuals to overcome challenges.
Work History
Team Member
5 Months
Overlook Cafe | 03.2026 - Current
Provided exceptional customer service, ensuring positive dining experiences for patrons
Implemented cleanliness protocols, maintaining a hygienic environment for guests and staff.
Prepared food and beverages according to established recipes and quality standards.
Human Services Technician
1 Year 10 Months
Ohio Department Of Rehabilitation And Correction | 01.2024 - 11.2025
Conducted peer counseling initiatives aimed at fostering a supportive community and addressing individual challenges.
Supported individuals in locating essential resources. Helped teams obtain required materials. Connected users with pertinent tools.
Analyzed organizational priorities and established actionable goal planning strategies.
Teacher's Assistant
8 Years 6 Months
Ohio Department of Education | 05.2017 - 11.2025
Implemented individualized learning strategies to address diverse student needs effectively.
Monitored student progress, providing feedback to educators for tailored instructional adjustments.
Facilitated communication between teachers and students, enhancing understanding of instructional material.
Peer Advisor
8 Years
Ohio Department Of Rehabilitation And Correction | 04.2012 - 04.2020
Provided guidance and support to individuals navigating rehabilitation processes.
Facilitated communication between clients and rehabilitation staff to ensure effective service delivery.
Coordinated workshops and training sessions to enhance peer engagement and development.
Developed resource materials to assist clients in understanding available services.
Mentored new peer advisors, fostering a collaborative team environment and knowledge sharing.
Encouraged responsible decision-making among peers by sharing insights on time management strategies, study tips, and stress management techniques.