LaShonda Cox-Turner Hemphill
St Louis,MO
Summary
Dependable Driver with expertise in time management and navigation. Deliveries are completed promptly and accurately, enhancing customer satisfaction. Strong communication and problem-solving skills support effective interactions and resolution of challenges in fast-paced environments.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Education
Biochemist - Biochemistry
Met Center
Saint Louis, MO 03.2025 - 09.2025
Vashon High School
Saint Louis, MoWork History
Door Dasher
Door Dash
St Louis, MO
08.2022 - Current
- Delivered food orders promptly to customers in designated areas.
- Navigated efficiently using mobile app for optimal delivery routes.
- Utilized GPS navigation tools for efficient route planning between multiple deliveries.
- Managed multiple deliveries simultaneously while adhering to safety protocols.
- Ensured proper handling of food items throughout the entire delivery process.
- Communicated order status and delivery times to customers, enhancing customer satisfaction.
- Delivered friendly customer service during interactions, fostering positive customer relationships.
- Responded promptly to messages sent through the Dasher app regarding scheduling changes or updates.
- Maintained an organized, clean and safe vehicle at all times.
- Maintained accurate records of deliveries and customer feedback, contributing to service improvements.
Delivery Courier
CDC Appliance Co.
St Louis, MO
08.2023 - 04.2025
- Delivered packages to customers on time, adhering to company standards for service quality.
- Delivered appliances to residential and commercial locations efficiently.
- Coordinated delivery schedules with warehouse staff and customers to optimize delivery efficiency.
- Communicated with customers regarding delivery times and special instructions.
- Interacted with clients during package pickups and deliveries, enhancing overall customer experience.
- Delivered items directly into customers' homes when necessary, providing additional customer service support.
- Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
- Signed documents confirming receipt of goods upon delivery at destination points.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Loaded and unloaded appliances safely using lifting equipment.
- Inspected goods prior to loading them onto trucks to ensure they were properly packaged and labeled correctly.
- Assisted with loading and unloading of freight at warehouses and distribution centers.
Package Delivery Driver
Amazon Flex
St Louis, MO
02.2019 - 04.2022
- Delivered packages to residential and commercial locations, ensuring customer satisfaction through timely service.
- Navigated routes using GPS technology for timely deliveries.
- Loaded up to 300 packages into van based on routes from Amazon Flex app, optimizing delivery efficiency.
- Lifted and carried packages weighing up to 50 lbs for delivery.
- Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
- Provided professional service by taking photos of delivered items and engaging with customers to enhance delivery experience.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Logged package delivery time in system for proof of delivery and to close orders.
Skills
- Laboratory techniques
- Analytical reasoning
- Data analysis
- Scientific research
- Time management
- Strong navigation skills
- Route planning expertise
- Mileage tracking
- Excellent communication skill
- HiPPAA
Certification
- Certified Nurse Assistant - Saint Louis Mo Aug 2022
- Biochemist - Saint Louis Mo
September 2025 - CPR Certified - Saint Louis Mo
September 2026
Timeline
Biochemist - Biochemistry
Met Center
03.2025 - 09.2025
Delivery Courier
CDC Appliance Co.
08.2023 - 04.2025
Door Dasher
Door Dash
08.2022 - Current
Package Delivery Driver
Amazon Flex
02.2019 - 04.2022
Vashon High School