Summary
Overview
Work History
Education
Skills
Timeline
Generic

LASHONDA JOHNSON

Bedford

Summary

Dedicated Team Lead with 15+ year's experience. Detail oriented and highly professional with strong communication skills and a passion for supporting the team. Eager to contribute to employee recruitment, onboarding, and administrative function in a dynamic organization. Adept to handling confidential information,maintaining records, and providing exceptional support to management teams, with a focus on improving efficiency and fostering a positive workplace culture.

Overview

10
10
years of professional experience

Work History

AIR MAIL HANDLER

UPS Warehouse
Grapevine, TX
11.2025 - 01.2026
  • Sorted incoming mail and packages efficiently for proper distribution.
  • Operated hand-held scanners to track and manage shipments accurately.
  • Followed safety protocols diligently while handling materials and equipment.

Assistant Manager

Specs Liquor And Bar Supply
Fort Worth, TX
09.2022 - 01.2025
  • Managed daily operations, ensuring compliance with safety standards and regulatory requirements.
  • Supervised inventory management processes, optimizing stock levels and reducing waste.
  • Trained and mentored staff, enhancing team performance and customer service skills.
  • Implemented process improvements that increased operational efficiency within the bar supply department.

Customer Service Representative

PennyMac Financial Services
Fort Worth, TX
12.2015 - 04.2022
  • Resolved customer inquiries and issues promptly through effective communication channels.
  • Maintained accurate records of customer interactions using CRM software.
  • Assisted in training new representatives on best practices and company policies.
  • Collaborated with cross-functional teams to improve service delivery processes.

Education

High School Diploma -

CORNERSTONE CHRISTIAN
REMOTE

Skills

  • Handling and sorting mail
  • Team collaboration
  • Problem-solving skills
  • Workplace safety

Timeline

AIR MAIL HANDLER

UPS Warehouse
11.2025 - 01.2026

Assistant Manager

Specs Liquor And Bar Supply
09.2022 - 01.2025

Customer Service Representative

PennyMac Financial Services
12.2015 - 04.2022

High School Diploma -

CORNERSTONE CHRISTIAN