Overview
Work History
Education
Skills
Timeline
Generic

Lashonda Jones

Orlando,FL

Overview

8
8
years of professional experience

Work History

Licensed Insurance Agent

Primerica
01.2016 - Current
  • Calculated quotes and educated potential clients on insurance options.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Promoted products and services using upselling and other sales strategies.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Tracked progress of all outstanding insurance claims.
  • Assessed coverage plans and long-term business goals to successfully align new products with plans and strategies.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Finalized sales and collected necessary deposits.
  • Calculated premiums and established payment methods for sales.
  • Analyzed customer needs to provide customized insurance solutions.
  • Educated clients on insurance policies and procedures.

Realtor

Coldwell Banker
01.2021 - 09.2022
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.
  • Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Compared recently sold area properties to determine competitive market prices.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Negotiated, facilitated, and managed real estate transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Communicated with clients to understand property needs and preferences.
  • Presented purchase offers to sellers for consideration.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.

REALTOR

Century 21
01.2020 - 12.2021
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.
  • Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.

Education

Associate of Arts - Business Administration

Valencia College
Orlando, FL

No Degree - Real Estate

Climers
Orlando, FL
07.2019

Skills

  • Professional Relationships
  • Asset Protection
  • Insurance Industry Knowledge
  • Consultative Selling Techniques
  • Client Service
  • Customer Service and Assistance
  • Client Account Management
  • Insurance Coverage Review
  • Customer Follow-Up
  • Team Training
  • Quotes and Sales
  • Life Insurance

Timeline

Realtor

Coldwell Banker
01.2021 - 09.2022

REALTOR

Century 21
01.2020 - 12.2021

Licensed Insurance Agent

Primerica
01.2016 - Current

Associate of Arts - Business Administration

Valencia College

No Degree - Real Estate

Climers
Lashonda Jones