Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lashonda Sutton

Philadelphia,PA

Summary

Professional Summary Friendly and professional receptionist with experience in front desk operations, customer service, and administrative support. Skilled in greeting visitors, managing phone calls, scheduling appointments, and maintaining organized workspaces. Known for a positive attitude, strong communication skills, and the ability to create a welcoming environment.

Overview

27
27
years of professional experience

Work History

Home Marker

Self Employed Services
Philadelphia, PA
02.2006 - Current
  • Managed household budgeting, ensuring efficient allocation of resources for daily needs.
  • Organized meal planning and preparation, promoting nutritional balance and variety in diet.
  • Coordinated family schedules, enhancing productivity and time management among members.
  • Implemented effective cleaning routines, maintaining a safe and welcoming home environment.

Housekeeper

Marriot Downtown
Philadelphia Marriott Downtown
03.2021 - 04.2023

• Maintained clean, organized environments, supporting overall guest satisfaction.

  • Worked efficiently in a fast-paced setting with attention to detail.
  • • Responded to guest needs with professionalism Cashier.

Receptionist

John Street Office
16th And JKK Blvd
01.1999 - 02.2021
  • Managed front desk operations, ensuring seamless visitor experience and efficient call handling.
  • Coordinated appointment scheduling, optimizing office calendar for maximum productivity and Answered and directed multi-line phone calls
  • Scheduled appointments and managed daily office flow
  • Greeted cliebts and visitors in a professional and friendly manner

Cashier /Lead Cook

Burger King
Philadelphia, PA
05.2004 - 06.2005
  • Supervised cash handling and ensured accurate transactions across multiple registers.
  • Trained and mentored new cashiers on operational procedures and customer service standards.
  • Implemented process improvements, enhancing checkout efficiency during peak hours.
  • Resolved customer inquiries and complaints with a focus on satisfaction and retention.
  • Handled cash transactions accurately.
  • Maintained clean and organized work areas for visitors and guess.

Education

CNA - Nursing Practice

Professional Training Learning Center
Philadelphia, PA
01-1998

High School Diploma -

Strawberry Mansion High School
Philadelphia, PA
01-1996

Skills

  • Appointment scheduling
  • Phone systems & call routing
  • Customer service & communication
  • Front desk & receptionist duties
  • Office organization
  • Data entry & advance administration tasks

Timeline

Housekeeper

Marriot Downtown
03.2021 - 04.2023

Home Marker

Self Employed Services
02.2006 - Current

Cashier /Lead Cook

Burger King
05.2004 - 06.2005

Receptionist

John Street Office
01.1999 - 02.2021

CNA - Nursing Practice

Professional Training Learning Center

High School Diploma -

Strawberry Mansion High School