LaShonda West
Humble
Summary
Dynamic Training Manager with a proven track record at CVS, specializing in training program development and data analysis. Expert in stakeholder engagement and performance evaluation, I successfully enhanced training effectiveness, leading to improved employee productivity. Adept at collaborating with subject matter experts to create impactful learning experiences.
Overview
13
13
years of professional experience
Work History
Training Manager
CVS
Houston
08.2022 - Current
- Analyzed data to evaluate effectiveness of current training program offerings.
- Scheduled meetings with stakeholders to discuss future learning needs.
- Evaluated instructor performance during classes and provided feedback as needed.
- Analyzed training needs to develop new programs or modify and improve existing.
- Collaborated with subject matter experts, vendors and third-party training providers to support learning and development strategy.
Trainer
CVS/Aetna
Houston
07.2012 - 08.2022
- Trained newly hired top talent to fill key positions and maximize productivity.
- Designed and developed training materials for new employees in the organization.
- Maintained up-to-date knowledge of industry trends and best practices.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
Education
High School Diploma -
Southwood High School
Shreveport, LA05-1998
Bachelor of Health Science - Healthcare Management
Capella University
Houston, TXSkills
- Training program development
- Data analysis
- Performance evaluation
- Stakeholder engagement
- Learning management systems
Timeline
Training Manager
CVS
08.2022 - Current
Trainer
CVS/Aetna
07.2012 - 08.2022
High School Diploma -
Southwood High School
Bachelor of Health Science - Healthcare Management
Capella University
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