Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Lashonda Williams

Aramark
Greenwood,SC
1
Certification
16
years of professional experience

Dynamic leader with a strong track record in managing teams and improving operational processes. Skilled in staff training and development, fostering a positive work environment, and implementing strategies that boost productivity and customer satisfaction.

Dedicated supervisor known for enhancing customer experiences and resolving inquiries efficiently. Experienced in training and mentoring staff, driving operational improvements, and maintaining compliance with health and safety standards.

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Diligent Desired Position with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Work History

Supervisor

4 Months
Aramark | 04.2026 - Current
  • Supervised daily operations to ensure compliance with health and safety regulations.
  • Trained and mentored team members on operational procedures and best practices.
  • Streamlined workflow processes to enhance efficiency and reduce turnaround times.
  • Managed inventory control systems, ensuring accurate stock levels and timely replenishment.
  • Conducted performance evaluations to identify training needs and improve team productivity.
  • Resolved customer inquiries and complaints, enhancing overall service satisfaction levels.
  • Developed staff schedules, optimizing labor resources to meet operational demands effectively.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.

Manager

1 Year 1 Month
Whataburger | 05.2025 - 06.2026
  • Supervised daily operations to ensure efficient workflow and high-quality customer service.
  • Trained and mentored staff on food safety protocols and operational procedures.
  • Implemented inventory management strategies to reduce waste and optimize stock levels.
  • Developed schedules to align staffing with peak business hours and maximize productivity.
  • Collaborated with team members to enhance customer experience through service improvements.
  • Monitored compliance with health regulations, ensuring a safe dining environment for guests.
  • Led training sessions focused on enhancing product knowledge and service skills among employees.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.

Improved safety procedures to create safe working conditions for workers.

Count inventory and do truck orders

Store Leader

3 Years 6 Months
7-eleven | 05.2022 - 11.2025
  • Supervised daily operations, ensuring compliance with company policies and procedures.
  • Trained and mentored team members on customer service standards and operational efficiency.
  • Analyzed sales data to optimize inventory management and product placement strategies.
  • Implemented promotional campaigns, enhancing customer engagement and driving sales growth.
  • Managed cash handling processes, ensuring accuracy in transactions and financial reporting.
  • Collaborated with vendors to maintain optimal stock levels and quality of merchandise.
  • Developed schedules for staff to ensure adequate coverage during peak hours.
  • Resolved customer complaints effectively, improving overall satisfaction and loyalty rates.
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
  • Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
  • Addressed escalated customer complaints professionally, resolving issues promptly to retain loyal clientele base.
  • Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
  • Increased overall store productivity with effective scheduling, task delegation, and resource allocation.
  • Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
  • Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
  • Developed strong customer relationships by delivering exceptional service and personalized attention.

General Manager

3 Years 4 Months
Subway | 01.2020 - 05.2023
  • Streamlined daily operations to enhance efficiency and customer satisfaction.
  • Managed inventory control, reducing waste and optimizing stock levels.
  • Led training programs for staff, improving service quality and team performance.
  • Analyzed sales data to identify trends and adjust marketing strategies accordingly.
  • Implemented new procedures that increased operational productivity across the store.
  • Developed staff schedules to ensure optimal coverage during peak hours.
  • Ensured compliance with health and safety regulations, maintaining a safe work environment.
  • Fostered positive relationships with suppliers to negotiate favorable terms and improve supply chain efficiency.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

General Manager

10 Years 11 Months
Hardee’s | 10.2010 - 09.2021
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

Education

High School Diploma

Greenwood High School | Greenwood, SC | 05.2006

Skills

Inventory counts nightly weekly and period end
Truck Ordering
Making work schedules
Labor management

Certification

Manager Serv Safe Certificate

Timeline

Supervisor

Aramark
04.2026 - CurrentRead More

Manager

Whataburger
05.2025 - 06.2026Read More

Store Leader

7-eleven
05.2022 - 11.2025Read More

General Manager

Subway
01.2020 - 05.2023Read More

General Manager

Hardee’s
10.2010 - 09.2021Read More

Greenwood High School

High School Diploma
Read More
Lashonda Williams