Stellar Bartender/server passionate about serving in a warm, efficient and courteous manner while exceeding customer expectations and maintaining poise and a sense of humor in a demanding environment. With exceptional multitasking skills and a friendly inviting personality I am able to keep a crowd happy and smiling while still maintaining an impeccable work ethic and upholding a high standard of customer service. Seeking a position where i can contribute to a dynamic team at a high-volume, fast-paced establishment.
Overview
6
6
years of professional experience
Work History
Bartender
Rio Lounge
02.2024 - Current
.Waited on multiple customers at the bar and throughout the bar area.
Received beverage orders from wait staff and delivered beverages to guests.
Maintained full knowledge of beverage lists and promotions.
Enthusiastically and appealingly described food and drink specials to guests.
Served each guest courteously, quickly and efficiently.
Processed orders on a computerized Point of Sale system.
Head Bartender/Bartender/Waitress Trainee
Club NoWhere
08.2020 - Current
Enthusiastically and appealingly described food and drink specials to guests.
Poured drinks using standard pour according to specifications.
Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
Verified that guests at the bar were of legal age.
Retrieved liquor, wine and beer from various storage facilities.
Served each guest courteously, quickly and efficiently.
Bartender / Catering
Delaware North
01.2019 - 09.2020
Maintained a clean, healthy and safe environment.
Responded appropriately to the physical, emotional and developmental needs of patients.
Helped patients move in and out of beds, baths, wheelchairs and automobiles.
Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
Obtained household supplies and ran daily errands.
Scheduled and accompanied clients to medical appointments.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Created attractive bar displays by strategically arranging bottles and glasses.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender/Senior Waiter
Onxy Sportsbar
12.2017 - 08.2020
Maintained high standards of customer service during high-volume, fast-paced operations.
Consistently provided friendly guest service and heartfelt hospitality.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Training new employees on establishment standards and cleaning protocols.
Bartender
Tipsy Bar And Grill
08.2018 - 04.2019
Promptly and empathetically handled guest concerns and complaints.
Greeted customers and provided excellent customer service.
Verified that prepared food met all standards for quality and quantity.
Prepared a variety of foods according to customers\' orders or supervisors\' instructions, following approved procedures.
Education
Certificate of Completion (1000 Hours) - Bartending
ABC Bartending School
Jacksonville, FL United States
02.2017
High School Diploma -
Andrew Jackson High School
200 N Main St. Newburyport, MA
2007
Skills
Servsafe Certified
Engaging and friendly personality
Hard worker
Highly reliable
Quick learner
Exceptional customer service
Point of Sale (POS) system operation
Excels at upselling
Creative mixology
Attending multiple customers
Responsible alcohol service
Timeline
Bartender
Rio Lounge
02.2024 - Current
Head Bartender/Bartender/Waitress Trainee
Club NoWhere
08.2020 - Current
Bartender / Catering
Delaware North
01.2019 - 09.2020
Bartender
Tipsy Bar And Grill
08.2018 - 04.2019
Bartender/Senior Waiter
Onxy Sportsbar
12.2017 - 08.2020
Certificate of Completion (1000 Hours) - Bartending
Empregada De Limpeza at Paróquia De Rio Maior, 2040-325 , Rio Maior, PortugalEmpregada De Limpeza at Paróquia De Rio Maior, 2040-325 , Rio Maior, Portugal