Summary
Overview
Work History
Education
Skills
Timeline
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Lashonda Maria Nelson Warren

Jacksonville,FL

Summary

Stellar Bartender/server passionate about serving in a warm, efficient and courteous manner while exceeding customer expectations and maintaining poise and a sense of humor in a demanding environment. With exceptional multitasking skills and a friendly inviting personality I am able to keep a crowd happy and smiling while still maintaining an impeccable work ethic and upholding a high standard of customer service. Seeking a position where i can contribute to a dynamic team at a high-volume, fast-paced establishment.

Overview

6
6
years of professional experience

Work History

Bartender

Rio Lounge
02.2024 - Current

.Waited on multiple customers at the bar and throughout the bar area.

  • Received beverage orders from wait staff and delivered beverages to guests.
  • Maintained full knowledge of beverage lists and promotions.
  • Enthusiastically and appealingly described food and drink specials to guests.
  • Served each guest courteously, quickly and efficiently.
  • Processed orders on a computerized Point of Sale system.

Head Bartender/Bartender/Waitress Trainee

Club NoWhere
08.2020 - Current


  • Enthusiastically and appealingly described food and drink specials to guests.
  • Poured drinks using standard pour according to specifications.
  • Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
  • Verified that guests at the bar were of legal age.
  • Retrieved liquor, wine and beer from various storage facilities.
  • Served each guest courteously, quickly and efficiently.

Bartender / Catering

Delaware North
01.2019 - 09.2020
  • Maintained a clean, healthy and safe environment.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Obtained household supplies and ran daily errands.
  • Scheduled and accompanied clients to medical appointments.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Bartender/Senior Waiter

Onxy Sportsbar
12.2017 - 08.2020
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Training new employees on establishment standards and cleaning protocols.

Bartender

Tipsy Bar And Grill
08.2018 - 04.2019


  • Promptly and empathetically handled guest concerns and complaints.
  • Greeted customers and provided excellent customer service.
  • Verified that prepared food met all standards for quality and quantity.
  • Prepared a variety of foods according to customers\' orders or supervisors\' instructions, following approved procedures.

Education

Certificate of Completion (1000 Hours) - Bartending

ABC Bartending School
Jacksonville, FL United States
02.2017

High School Diploma -

Andrew Jackson High School
200 N Main St. Newburyport, MA
2007

Skills

  • Servsafe Certified
  • Engaging and friendly personality
  • Hard worker
  • Highly reliable
  • Quick learner
  • Exceptional customer service
  • Point of Sale (POS) system operation
  • Excels at upselling
  • Creative mixology
  • Attending multiple customers
  • Responsible alcohol service

Timeline

Bartender

Rio Lounge
02.2024 - Current

Head Bartender/Bartender/Waitress Trainee

Club NoWhere
08.2020 - Current

Bartender / Catering

Delaware North
01.2019 - 09.2020

Bartender

Tipsy Bar And Grill
08.2018 - 04.2019

Bartender/Senior Waiter

Onxy Sportsbar
12.2017 - 08.2020

Certificate of Completion (1000 Hours) - Bartending

ABC Bartending School

High School Diploma -

Andrew Jackson High School
Lashonda Maria Nelson Warren