Lashonne Gilmore
Omaha,NE
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
29
29
years of professional experience
Work History
Seamstress
Gilmore Fashion
Omaha, NE
03.2007 - Current
- Demonstrated flexibility by adapting to various sewing tasks, including garment repairs, alterations, or custom creation.
Educational Assistant
Westgate Elementary
Omaha, NE
05.2025 - 02.2026
- Supported classroom activities, enhancing student engagement and participation.
Customer Service Representative
Marriott Reservation
Omaha, NE
03.2012 - 03.2013
- Managed customer reservation request, including new bookings, cancellations, and update, ensuring a smooth customer experience.
Server
Kiros Cafe
Omaha, NE
12.2007 - 12.2011
- Managed multi-tasking in fast-paced environment, ensuring timely order delivery.
Resolution Agent
PayPal
03.2007 - 04.2008
- De-escalated and resolved customer complaints with punctual, polite and professional service.
Customer Service Representative
Oriental Trading Company
10.2005 - 04.2007
- Resolve customer issues regarding receiving defective merchandise. Negotiate and offer additional solution to resolve issues. Placed orders, issued returns, exchanges and credits as necessary.
Companion
Right At Home
01.2003 - 04.2004
- Assisted clients with daily activities, fostering independence and dignity in their routines.
Customer Service Representative
Physician Mutual Insurance
Omaha, NE
05.2001 - 11.2002
- Answered policy owners questions on policy dealing with Life Insurance, Medicare Supplement and Hospital Indemnity Policies.
Day Care Owner
A Precious Moment Child Care
Omaha, NE
02.1997 - 04.2001
- Monitored children’s progress, addressing special needs and providing accommodation. Administered USDA food program, ensuring compliance and efficient management.
Education
Project Para Title 1 Certification - Education
Nebraska Department of Education
Omaha, NE08-2025
Teaching Assistant Certification - undefined
I A P College
11-2024
Basic Life Support Certification -
National CPR Foundation
06-2027
Management Certification - undefined
Heartland Family Service
01-1999
Skills
- Positive reinforcement
- Study skills development
- Data entry
- Customer service
- Emotional support
- Social interaction
Timeline
Educational Assistant
Westgate Elementary
05.2025 - 02.2026
Customer Service Representative
Marriott Reservation
03.2012 - 03.2013
Server
Kiros Cafe
12.2007 - 12.2011
Seamstress
Gilmore Fashion
03.2007 - Current
Resolution Agent
PayPal
03.2007 - 04.2008
Customer Service Representative
Oriental Trading Company
10.2005 - 04.2007
Companion
Right At Home
01.2003 - 04.2004
Customer Service Representative
Physician Mutual Insurance
05.2001 - 11.2002
Day Care Owner
A Precious Moment Child Care
02.1997 - 04.2001
Teaching Assistant Certification - undefined
I A P College
Management Certification - undefined
Heartland Family Service
Project Para Title 1 Certification - Education
Nebraska Department of Education
Basic Life Support Certification -
National CPR Foundation