Lashuna Eley
Houma,LA
Summary
Results-driven operations leader with a robust background in logistics and traffic management. Enhanced delivery efficiency by implementing optimized routing systems, directly contributing to on-time performance metrics. Proven track record in managing cross-functional teams and driving initiatives that promote safety and operational excellence.
Overview
7
7
years of professional experience
Work History
Traffic Management Engineer
Goya Foods of Texas
Brookshire, US
10.2024 - Current
- Designed and optimized systems to efficiently route and balance network, application, or data traffic across servers and infrastructure, enhancing high availability and performance.
- Configured load balancers, managed routing rules, and monitored traffic patterns to ensure high availability, performance, and scalability.
- Collaborated with infrastructure, DevOps, and application teams to prevent bottlenecks, contributing to seamless user experiences.
- Utilized cloud platforms and traffic management tools (RoadNet) to support dynamic and distributed environments.
- Oversaw 80 drivers to coordinate delivery logistics to ensure efficient delivery, achieving on-time performance and optimized route efficiency.
Logistics Coordinator/Dispatcher
FedEx
Cypress, US
10.2022 - Current
- Managed day-to-day operations and led cross-functional teams, optimizing linehaul performance to improve routing, service efficiency, and asset utilization.
- Led safety and quality management initiatives by analyzing logistics metrics and enhancing processes.
- Fostered collaboration across departments and external partners to implement business initiatives and ensure regulatory compliance.
- Developed budgets and controlled costs to enhance operational efficiency through strategic planning.
- Oversaw human resources management by hiring, coaching, and providing performance oversight to enhance team productivity.
Operations Manager
FedEx
Cypress, US
03.2022 - 10.2022
- Facilitated new hire training and interpreted office procedures as primary liaison for 100 office staff, enhancing onboarding experience.
- Evaluated operational performance of over 100 staff, produced data entry reports in Microsoft Excel, and delivered presentations in Microsoft PowerPoint to inform decision-making.
- Collaborated with over 100 team members and executed action plans to achieve annual company goals.
- Conducted daily staff meetings to communicate operational tasks and goals effectively to over 100 team members.
- Executed over 50 time-sensitive assignments for multiple managers.
Package Handler Trainer
FedEx
Cypress, US
09.2021 - 03.2022
- Trained new package handlers on safety protocols and operational procedures.
- Developed 11 trainee staff members and 500 new hires to emphasize workplace safety.
- Trained 500 new hires in proper office techniques, ensuring alignment with company productivity standards.
- Conducted evaluations of package handling techniques for staff development.
- Facilitated workshops to enhance team collaboration and communication skills.
Administrative Assistant/Receptionist
Louisiana Workforce Commission
Houma, US
02.2020 - 08.2021
- Executed administrative duties, including typing agendas, copying, binding, scanning, and filing over 1,000 confidential client records, ensuring organization and accessibility.
- Coordinated payroll data reports, office supply requisitions, and travel reports to maintain smooth office operations.
- Facilitated communication between federal government project and client, clarifying commission policy and procedures to enhance understanding.
Education
Associate of Business Administration - Associate's degree
Fletcher Technical Community College
Schriever, LA05-2023
Skills
- Traffic & Operations Management: Traffic routing, traffic balancing, traffic control, logistics management, operations strategy, system optimization
- Technology & Data: Cloud computing, data analysis, performance metrics, Microsoft Office
- Leadership & Collaboration: Team leadership, leadership, project coordination, communication, collaboration
- Problem Solving & Adaptability: Critical thinking, problem solving, adaptability, flexibility, performance management
- Business Operations: Customer service, compliance oversight, expense management, time management
Timeline
Traffic Management Engineer
Goya Foods of Texas
10.2024 - Current
Logistics Coordinator/Dispatcher
FedEx
10.2022 - Current
Operations Manager
FedEx
03.2022 - 10.2022
Package Handler Trainer
FedEx
09.2021 - 03.2022
Administrative Assistant/Receptionist
Louisiana Workforce Commission
02.2020 - 08.2021
Associate of Business Administration - Associate's degree
Fletcher Technical Community College