LaShuna Roberson
Rocky Mount,NC
Summary
Results-driven Benefits Coordinator skilled in managing health benefits issues and electronic health records. Known for exceptional attention to detail and ability to resolve complex inquiries, aiming to enhance patient and employee experiences.
Overview
7
7
years of professional experience
Work History
Benefits Coordinator
Aon Corporation
Chicago, Illinois
09.2025 - 11.2025
- Facilitated effective communication with plan participants through email, phone, and in-person interactions to resolve health and welfare benefits issues.
- Reviewed and verified accuracy of employee enrollments, inputting data into company database.
- Addressed inquiries from current and former employees regarding benefits packages, ensuring clarity and satisfaction.
Patient Care Coordinator
Cor Ortho Spine
Aurora, New York
03.2019 - 09.2025
- Managed schedules for multiple providers, coordinating patient appointments effectively.
- Maintained accuracy of electronic health records in compliance with regulations.
- Processed claim forms and completed insurance verifications for patient intake.
- Evaluated patients' requirements for additional resources to enhance care quality.
- Filed informed consent and payment documentation from patients into the system.
Education
Medical Billing
American Academy of Professional Coders
Salt Lake City, UT10-2026
Skills
- Benefits coordination
- Electronic health records management
- Data entry precision
- Customer service excellence
- Patient scheduling efficiency
- Claims processing
Timeline
Benefits Coordinator
Aon Corporation
09.2025 - 11.2025
Patient Care Coordinator
Cor Ortho Spine
03.2019 - 09.2025
Medical Billing
American Academy of Professional Coders