Results-driven professional with over 20 years of experience in office management and benefits coordination. Proven ability to streamline operations and resolve employee issues effectively, contributing to a positive workplace environment.
Overview
21
21
years of professional experience
Work History
Office Manager / Benefits Coordinator
Focus Services
Roy
09.2004 - Current
Managed daily office operations and ensured smooth workflow.
Oversaw inventory management and ordered office supplies as needed.
Implemented filing systems to organize documents efficiently.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Coordinated meetings, conferences, travel arrangements and department activities.
Recruited, interviewed and selected employees to fill vacant roles.
Reviewed benefit plans to ensure compliance with regulations.
Assisted employees with enrollment in health and welfare plans.
Assisted employees with benefits enrollment and changes, providing guidance on plan options and implications.
Maintained detailed records of employee benefits enrollments and changes for auditing and reporting purposes.
Resolved employee issues related to benefits, serving as a liaison between employees and insurance providers.