Karen Strauss
Scottsdale,AZ
Summary
Results-driven professional with a proven track record of delivering high-quality work and achieving exceptional service delivery. Core competencies include effective communication and teamwork, ensuring alignment with organizational goals. Committed to continuous learning and professional development to further enhance performance and contribute to overall success.
Overview
22
22
years of professional experience
Work History
Business Office Manager-Front Office Coordinator
Orthopedic & Sports Medicine Owensboro
Phoenix, Arizona
02.2021 - 08.2024
- Provided guidance on best practices for documenting clinical information accurately according to applicable laws and regulations.
- Organized meetings, events, and conferences based on the availability of personnel, resources, and upcoming surgeries.
- Performed administrative duties such as scheduling appointments or ordering supplies.
- Communicated effectively with supervisors regarding any problems encountered during shift operations.
- Repaired malfunctions, reassembled items, and performed final tests.
- Assisted in the installation of new machinery according to manufacturer's instructions.
Billing & Ins. Coordinator
Medical Billing group west
Scottsdale, Arizona
12.2017 - 07.2019
- Verified accuracy of billing statements prior to releasing them for payment processing.
- Maintained a high level of professionalism while interacting with customers.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Medical Billing Specialist II
Arizona Pain Specialists PLLC
Scottdale, Arizona
02.2015 - 12.2017
- Implemented changes to improve operational efficiency within the department.
- Documented all review processes including notes, observations, analyses, recommendations.
- Conducted monthly meetings with team members to discuss strategies for improving workflow processes within the department.
Reimbursement Specialist
McKesson
Scottsdale, Arizona
10.2010 - 01.2013
- Ensured compliance with applicable laws and regulations when processing reimbursement requests.
- Performed monthly audits for accuracy of claims submitted for payment.
- Analyzed patient data to ensure accuracy of reimbursement information.
- Identified potential areas of cost savings through proactive analysis of billing practices.
- Prepared financial statements detailing all reimbursements received during a given period.
- Verified that all necessary documents were included in each request before submitting it for payment.
MEDICAL BILLING & CODING SPECIALIST
SOUTHWEST SPINE AND SPORTS
SCOTTSDALE, Arizona
02.2003 - 09.2010
- Resolved any discrepancies or errors in billing documents through research and negotiation with payers.
- Reviewed and processed medical insurance claims for accuracy, completeness and compliance with insurance regulations.
- Documented all efforts made towards collections including letters sent, phone conversations.
- Created invoices for services rendered in order to collect payments from patients directly.
- Interpreted coding instructions according to CPT and HCPCS codes when reviewing claim forms prior to submission.
Education
Associate of Arts - GENERAL STATE GUIDELINES IN AESTHETICS
ARTISTIC SCHOOL OF BEAUTY
Phoenix, AZ06-2004
Associate of Applied Science - Business Administration And Management
ANTHEM
Anthem, California07-1999
Skills
- Credit and collections
- Inventory control
- Team building
- Vendor engagement
- Document management
- Operations management
- Office administration
- Administrative support
- Scheduling and calendar management
- Employee onboarding
- Office management
- Training and coaching
- Expense tracking
Timeline
Business Office Manager-Front Office Coordinator
Orthopedic & Sports Medicine Owensboro
02.2021 - 08.2024
Billing & Ins. Coordinator
Medical Billing group west
12.2017 - 07.2019
Medical Billing Specialist II
Arizona Pain Specialists PLLC
02.2015 - 12.2017
Reimbursement Specialist
McKesson
10.2010 - 01.2013
MEDICAL BILLING & CODING SPECIALIST
SOUTHWEST SPINE AND SPORTS
02.2003 - 09.2010
Associate of Arts - GENERAL STATE GUIDELINES IN AESTHETICS
ARTISTIC SCHOOL OF BEAUTY
Associate of Applied Science - Business Administration And Management
ANTHEM
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