Glorymar Fuentes
Apopka,Florida
Summary
Experienced Medical Administrative Assistant skilled in managing front office functions, including customer service, patient appointments, medical record management, billing and collections. Successfully optimized delivery of care by automating charting systems and measuring performance metrics. Seeking next career step in health administration with respected organization dedicated to providing high-level care to diverse patient populations.
Overview
26
26
years of professional experience
Work History
Front Office Manager and Aesthetics Coordinator
Piñero Preventive Medical Care PA.
Orlando, FL
04.2009 - Current
- Managed all front office activities to optimize facility workflow and patient management provide comprehensive administrative support clinical and office manager, including appointment management, referral coordinator, billing and collections, office administration and patient care as well as customer service
- Aesthetics coordinator for Xeomin, Botox, fillers Radiesse
- Sculpsure Body Contouring Certified.
Case Management and Scheduling Coordinator
R.G Therapy/ Legacy Home Health
Maitland, FL
08.2006 - 01.2009
- Addressed and responded to incoming/outgoing calls and correspondence
- Scheduled and assigned patients to Physical Therapists, Occupational Therapists and Speech Therapists as well as Home Health Care for any patient needs
- Insurance verification
- Managed contracts with Head Start for children with various disorders and needs.
Drew Medical
Altamonte Springs, FL
09.1998 - 01.2009
- Answered incoming calls
- Scheduled procedures MRI, CT, PET, Ultrasounds
- Insurance verification
- Referrals and Authorizations.
Skills
- EMR and EHR Management
- Program Management
- Fluent in Spanish and English
- Medical Terminology
- Accounts Receivable and Insurance Billing
- Staff Development and Coaching
- Referral Coordinator
- HEDIS/ICD10
- Aesthetics Coordinator
- Case Management
- Workflow Coordination
- Customer Service
- Effective Multitasking
- Credit and collections
- Records Management
- Schedule Coordination
Timeline
Front Office Manager and Aesthetics Coordinator
Piñero Preventive Medical Care PA.
04.2009 - Current
Case Management and Scheduling Coordinator
R.G Therapy/ Legacy Home Health
08.2006 - 01.2009
Drew Medical
09.1998 - 01.2009
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