Lashunta Robinson
Westwego,LA
Summary
Dedicated and versatile professional with extensive experience in customer service, security, and administrative roles. Proven ability to manage multiple tasks efficiently, maintain high customer satisfaction, and ensure operational accuracy. Certified Medical Assistant with an Armed Security License, equipped with strong communication and organizational skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Customer Service Representative/Dispatcher
EC & Son Trucking
New Orleans, LA
04.2012 - Current
- Resolve customer issues with high satisfaction rates.
- Manage shift scheduling and inventory.
- Monitor daily logs and maintain accurate records for errors, violations, and compliance.
- Handle multiple phone lines efficiently.
Loss Prevention Specialist
Renaissance Hotels
New Orleans, LA
01.2019 - 08.2021
- Monitored multiple security cameras and conducted routine security checks.
- Managed daily logins and package deliveries.
- Conducted key audits and provided exceptional customer service.
Front End Supervisor
The Home Depot
Spring, TX
01.2017 - 01.2019
- Conducted interviews and provided training for new employees.
- Managed money and scheduling effectively.
- Maintained daily logs and delivered outstanding customer service.
Cashier/Customer Service
Walmart
Marrero, LA
03.2008 - 04.2012
- Greeted customers and managed cash transactions.
- Authorized checks, credit cards, and gift cards.
- Consistently provided excellent customer service.
Education
High School Diploma - Medical Assistant Certified
Eastern College of Health & Vocation
New Orleans, LA01.2012
Skills
- Cashiering and cash handling
- Customer service and support
- Security and surveillance
- Multi-line phone systems
- Dispatching and clerical experience
- Fraud prevention and detection
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
- Financial services and loan processing
- Data entry and sales
- Medical terminology
- Organizational and conflict management
- Time management
- Communication
- Warehouse experience
Certification
- Certified Medical Assistant
- Armed Security License
Timeline
Loss Prevention Specialist
Renaissance Hotels
01.2019 - 08.2021
Front End Supervisor
The Home Depot
01.2017 - 01.2019
Customer Service Representative/Dispatcher
EC & Son Trucking
04.2012 - Current
Cashier/Customer Service
Walmart
03.2008 - 04.2012
High School Diploma - Medical Assistant Certified
Eastern College of Health & Vocation