Lasondra Copeland
Phoenix,AZ
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
1
1
year of professional experience
Work History
Bartender
Military Member
Incirlik Air Base, APO
07.2016 - 11.2016
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Consulted with managers to organize special events and promotions.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Server
Genghis Grill
Harker Heights, TX
10.2014 - 12.2014
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collected orders and relayed them to bartenders quickly and accurately.
Education
Associate - Business Administration
University of Maryland-University College
Skills
- Military Experience (7 years)
- Management (3 years)
- Supervising experience (1 year)
- Leadership (2 years)
- Microsoft Powerpoint (6 years)
- Administrative experience (7 years)
- Personal assistant experience (4 years)
- Microsoft Office (6 years)
- Outlook
- Receptionist
- Scheduling
- Administrative Assistant
- Organizational Skills
- Microsoft Word
- Records Management
- Microsoft SharePoint
- Event Planning
- Time management
- Presentation Skills
- Calendar Management
- Office Management
- November 2021
- Identifying and resolving common customer issues
- Full results: Proficient
- Administrative assistant/receptionist — Expert
- Using basic scheduling and organizational skills in an office setting
- Full results: Expert
- Advanced attention to detail — Proficient
- Identifying differences in materials, following instructions, and detecting details among distracting
- Information
- Work style:
- Reliability — Highly Proficient
- Tendency to be reliable, dependable, and act with integrity at work
- Full results: Highly Proficient
- Attention to detail — Expert
- December 2021
- Working with MS Word documents — Proficient
- Knowledge of various Microsoft Word features, functions, and techniques
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field
Additional Information
- Authorized to work in the US for any employer
Timeline
Bartender
Military Member
07.2016 - 11.2016
Server
Genghis Grill
10.2014 - 12.2014
Associate - Business Administration
University of Maryland-University College