Summary
Work History
Education
Skills
Accomplishments
Timeline
Languages
pwb
Tony Farias

Tony Farias

Henderson,Nevada

Summary

Retail and Convenience Store Management Professional with more than 17 years of management experience and 30 years of customer service and cash-handling experience. Proven leader in convenience store and fuel operations, employee development, inventory management, merchandising, loss prevention, cash control, and operational excellence. Experienced in supervising teams, driving sales growth, maintaining regulatory compliance, and delivering exceptional customer service experience in high-volume retail environments.

Work History

Bartender

Nevada Restaurant Services Llc Dba Hoover Dam Lodge and Casino
Henderson, Clark County, Nevada
07 2025 - Current
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Owner/Delivery Driver

Tony Farias Llc Dba DoorDash Technologies Llc
Las Vegas Metropolitan Area
02 2018 - 03 2026
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Trained and motivated employees to perform daily business functions.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

General Manager

Arco Ampm
Renton, Wa & Las Vegas Metropolitan Area
05 2018 - 03 2025
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Store Manager

Ars Llc Dba Shell Porter
Tacoma, Lakewood, Puyallup, Auburn, Wa
06 2015 - 04 2018
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Lead Cashier Clerk

Sandal Corp Dba Golden Food Mart
Tacoma, Wa
06 2011 - 06 2015
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Processed both cash and card purchases and returns.
  • Led cashiers and associates in providing thoughtful customer service.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Graduate - High School Diploma

PennFoster High School
Scranton, Pa
06.2009

Bachelor Of Science Business Administration - Business Administration & Political Science

College of Southern Nevada
Las Vegas Charleston Campus
06.2030

Skills

  • Customer Service Experoence 30 years
  • Cash Handling Experience 30 years
  • Merchandising Experience 25 years
  • New Hire Employee Trainer Experience 20 years
  • Cashier Clerk Experience 15 Years
  • Lead Cashier Clerk Experience 5 years
  • Assistant Store Manager Experience 10 years
  • Courtesy Clerk Experience 2 years
  • Store Manager Experience 7 years

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Managed a store that exceeded company expectations in every category during the 1st -4th quarters.
  • Supervised team of 10 staff members.
  • Increased sales by 20% by coaching department managers on new merchandising standards.

Timeline

Bartender

Nevada Restaurant Services Llc Dba Hoover Dam Lodge and Casino
07 2025 - Current

Owner/Delivery Driver

Tony Farias Llc Dba DoorDash Technologies Llc
02 2018 - 03 2026

General Manager

Arco Ampm
05 2018 - 03 2025

Store Manager

Ars Llc Dba Shell Porter
06 2015 - 04 2018

Lead Cashier Clerk

Sandal Corp Dba Golden Food Mart
06 2011 - 06 2015

High School Graduate - High School Diploma

PennFoster High School

Bachelor Of Science Business Administration - Business Administration & Political Science

College of Southern Nevada

Languages

Spanish
Full Professional
English
Full Professional

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