LaSondra M. Henry
Memphis,TN
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Coordinator
Baptist Memorial Hospital Desoto, DME
02.2020 - Current
- Utilize HCPCS Codes to research, review and input chart notes in EPIC system to determine the appropriate medical equipment suitable for patient’s medical needs
- Assemble medical equipment and keep track of inventory of all medical supplies that are necessary for distribution
- Provide equipment education and demonstration to patients upon discharge
- Assure that the federally required documents are initiated, obtained and maintained in a complete and timely manner in order to meet Medicare, Medicaid, and commercial insurance guidelines
- Collaborates with insurance professionals to verify patient benefit coverage and financial responsibility
- Interact with nurse managers to coordinate discharge planning for Covid-19 patients
- Educate and demonstrate oxygen usage to nursing staff and patients’ family members
Records Clerk
Accredo Health/express scripts
03.2008 - 12.2015
- Managed a diverse range of administrative and medical record operations for a fast-paced prescription filling company and ensured demographic information was current for each file
- Maintained proper documentation and evidence of prescription files
- Scan documents into the electronic document management system format utilizing process in a timely manner to ensure that information becomes available for patient care
- Kept records of case filing, indexing, and storage systems necessary to document in an Excel spreadsheet utilizing a computer
- Organized patient records; extracted requested medical information; and reviewed records for medical information; and reviewed records for completeness, accuracy, and consistency in accordance with established regulations for the Centers for Medicare and Medicaid
- Performed multiple large audits and cooperated with various insurance companies/payor auditors for cost effectiveness for the company
- Created a unique physical filing system and spreadsheets for controlled substance prescriptions for advanced organization and monitoring
- Reviewed prescriptions for verification of DEA numbers for legal purposes
- Investigated and researched patient records for verification when conflicting medical information attached was incomplete
- Reviewed physician’s and nurse’s chart notes to confirm the specific medication was prescribed for appropriate documented diagnosis
V.A. Medical center
11.2002 - 01.2003
- Interviewed incoming patients or representative and entered information required for admissions into database
- Received and directed telephone calls to appropriate personnel
- Photographed veterans for issuance of identification cards
Education
CBCS Certified Medical Administrative Assistant with Medical Billing and Coding -
University of Mississippi -Desoto
Southaven, MS07.2019
No Degree - Early Childhood Education
Southwest Tennessee Community College
Memphis, TN 08.2001 - 05.2005
Honors Diploma -
East High School
Memphis, TN05.2001
Skills
- Ability to work independently and as part of a team
- Dependable and reliable
- Proficient with all Microsoft Office Suite programs, certified typist, typing 60-70 words per minute
- Results driven professional with an uncompromising work ethic
- Ability to coordinate, prioritize, and complete duties within timeframes required
- Exceptional at problem solving when faced with adversity and difficult challenges
- Possess a general understanding and knowledge of ICD-9-CM and ICD-10-CM CPT Codes and HCPCS Level II through successful completion of a course for Medical Billing and Coding
Timeline
Coordinator
Baptist Memorial Hospital Desoto, DME
02.2020 - Current
Records Clerk
Accredo Health/express scripts
03.2008 - 12.2015
V.A. Medical center
11.2002 - 01.2003
No Degree - Early Childhood Education
Southwest Tennessee Community College
08.2001 - 05.2005
CBCS Certified Medical Administrative Assistant with Medical Billing and Coding -
University of Mississippi -Desoto
Honors Diploma -
East High School