Lasonya Mayes
Greenville,SC
Summary
Dynamic professional with experience at Amazon, excelling in order fulfillment and customer service. Proven ability to efficiently coordinate returns and enhance customer satisfaction. Skilled in equipment operation and adept at fostering positive guest experiences, as demonstrated during my tenure at Ihop. Committed to delivering exceptional results in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Associate
Amazon
Greenville, SC
06.2023 - Current
Packed orders to ensure timely delivery
Cleaner
Big Mamas Cleaning
Greenville, SC
09.2013 - Current
- Ensuring sanitation in all areas
- Executed routine cleaning procedures to maintain cleanliness.
- Dusting, mopping, sweeping, vacuuming, and windows and doors
Waitress
Ihop
09.2012 - 09.2022
- Welcomed and seated guests to enhance dining experience
- Took guest orders and provided tailored recommendations
- Communicated orders to kitchen for timely service
- Suggested menu items based on guest preferences and dietary restrictions
Customer Returns
Amazon
10.2020 - 07.2021
- Verified and Inspected all forms.
- Kept record of products relating to returns
- Coordinated product returns by organizing and processing customer requests efficiently.
Education
GED -
Sullivan Learning Center
Greenville05-2018
Skills
- Order processing
- Order verification
- Product inspection
- Packing efficiency
- Equipment handling
- Client relations
Work Ethic
- Honest
- Accountable
- Diligent and organized
- Ethical and loyal
- Punctual
- Flexible
- Team player
Timeline
Associate
Amazon
06.2023 - Current
Customer Returns
Amazon
10.2020 - 07.2021
Cleaner
Big Mamas Cleaning
09.2013 - Current
Waitress
Ihop
09.2012 - 09.2022
GED -
Sullivan Learning Center