Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lashima Davis

Lashima Davis

Forney,TX

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

10
10
years of professional experience

Work History

Associate

Amazon
Dallas, TX, USA
04.2021 - 08.2023
  • Placed orders for additional stock when necessary to ensure adequate supply of merchandise
  • Trained new associates on store operations, policies, and procedures
  • Stocked shelves with merchandise and ensured product displays were neat and orderly
  • Handled incoming calls from customers regarding orders or other inquiries
  • Provided customer service support for inquiries, complaints, and returns
  • Arranged and stocked new merchandise following placement directions
  • Stocked sales floor and assisted in product movement and merchandising plans
  • Processed shipments received from vendors according to established protocols
  • Performed cash register functions accurately and efficiently

Housekeeping Attendant

LaQuinta Inn & Suits
Dallas, TX, USA
03.2020 - 01.2023
  • Maintained cleanliness and order of assigned areas
  • Inspected guest rooms after cleaning to ensure all items were in proper working condition
  • Stocked linen closets with fresh linens and removed soiled linens for laundering

Associate

Amazon
Irving, TX, USA
04.2020 - 05.2021
  • Placed orders for additional stock when necessary to ensure adequate supply of merchandise
  • Handled incoming calls from customers regarding orders or other inquiries

Customer Service Representative

ADT Security
Dallas, TX
05.2015 - 12.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Trained new Customer Service Representatives on company policies, procedures, and best practices.

Associate

Ashley Furniture Warehouse
06.2013 - 08.2015

Associate

Ashley Furniture Warehouse
Dallas, TX, USA
05.2014 - 04.2015

Education

High School Diploma -

North Dallas High School
Dallas, TX
05.2000

Skills

  • Workplace Safety
  • Cash Handling
  • Management Support
  • Data Entry
  • Computer Skills
  • Customer Service
  • Shipment Processing
  • Problem-solving abilities
  • Critical Thinking
  • Call center experience
  • Money handling abilities
  • Payment Processing
  • Scheduling
  • Order Processing
  • Order Fulfillment

Timeline

Associate

Amazon
04.2021 - 08.2023

Associate

Amazon
04.2020 - 05.2021

Housekeeping Attendant

LaQuinta Inn & Suits
03.2020 - 01.2023

Customer Service Representative

ADT Security
05.2015 - 12.2020

Associate

Ashley Furniture Warehouse
05.2014 - 04.2015

Associate

Ashley Furniture Warehouse
06.2013 - 08.2015

High School Diploma -

North Dallas High School
Lashima Davis