Alison Devis
Brownsburg,IN
Summary
17 years of public service experience, as an attorney zealously defending the Constitutional rights of indigent defendants. More recently channeled my natural talent and passion of helping others in a customer service capacity as a retail associate at Aldi. Seeking employment outside of the legal arena which offers challenging opportunities, allows me to cultivate my strong leadership skills, and promises opportunity for professional growth and advancement.
Overview
22
22
years of professional experience
Work History
Associate
Aldi
04.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Supported daily operations by assisting team members with task execution and workflow management.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
Attorney
Marion County Public Defender Agency
Indianapolis, IN
06.2004 - 04.2021
- Drafted legal documents and contracts to ensure compliance with state and federal regulations.
- Analyzed case law and statutes to provide accurate legal advice tailored to client needs.
- Conducted legal research to support case strategies and arguments effectively.
- Collaborated with clients to gather information and clarify legal issues for informed decision-making.
- Represented clients in negotiations, advocating for favorable settlements while minimizing risks.
- Mentored junior attorneys, fostering professional development through guidance on complex cases.
- Managed complex caseloads effectively by prioritizing tasks and keeping organized records of case materials.
- Developed strong working relationships with opposing counsel, fostering a collaborative environment for dispute resolution.
- Developed strategies to resolve cases in client's best interest.
- Conducted legal research and conferred with colleagues with subject matter expertise to develop strategies and arguments in preparation for presentation of cases.
- Provided pro bono services to underrepresented populations within the community, ensuring access to quality legal representation for all individuals regardless of income level or background status.
- Mentored junior attorneys to improve their legal knowledge, skills, and career growth potential.
- Represented clients in court effectively, resulting in high rate of case success.
Education
J.D. - Criminal Law
DePaul University
Chicago, IL05.2002
Bachelor of Science - Biology
Purdue University
West Lafayette, IN05.1997
Skills
Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Cash handling
- Customer engagement
- Decision-making
- Complex Problem-solving
- Relationship building
- Courteous and professional
- Work Planning and Prioritization
- Client engagement
- New hire training
- Product knowledge
- Issue resolution
- MS office
- Cross-functional teamwork
- Management support
- Record and file management
- Calendar management
- Event coordination
- Multitasking and organization
- Problem-solving abilities
- Reliable and punctual
- Creative problem solving
- Verbal and written communication
- Conflict resolution
Time management
Attention to detail
Computer skills
Leadership qualities
Customer interaction
Workplace safety
Cash handling
Customer engagement
Decision-making
Complex Problem-solving
Relationship building
Courteous and professional
Work Planning and Prioritization
New hire training
Issue resolution
Timeline
Associate
Aldi
04.2023 - Current
Attorney
Marion County Public Defender Agency
06.2004 - 04.2021
J.D. - Criminal Law
DePaul University
Bachelor of Science - Biology
Purdue University