Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
Hi, I’m

Scott Rice

SR. Case Manager
San Francisco,California
Scott Rice

Summary

SCOTT RICE Sr. Case Manager and a motivated, hardworking individual with a strong work ethic, attention to detail, and the ability to meet deadlines. I'm seeking a position where I can utilize my skills and grow professionally.

  • To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
years of professional experience

Work History

HomeRise
San Francisco, CA

Sr. Case Manager
05.2023 - Current

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Identified issues, analyzed information and provided solutions to problems.

HomeRise

Employment Training Coordinator
01.2022 - Current

Job overview

  • Facilitated on the job training workshops, including presentation of quality and customer service training
  • Identified training needs and mapping out development plans for teams and individuals
  • Provided interviewing strategies and support services for participants looking to re-entering the job market as a Desk Clerk
  • Provide culturally competent case management services directly related to the specific employment needs

Solutions Sf

Front Desk Clerk
08.2021 - 01.2022

Job overview

  • Worked at various residential hotel residents throughout San Francisco that needed front desk receptionist support
  • Enforced rules policies and procedures and De-escalation of situations that may have occurred
  • Written daily reports, responded to emergency situations
  • Patrolled interior and exterior grounds operated computerized surveillance system.

Barista, Castro Country Club

Barista
03.2015 - 01.2020

Job overview

  • Volunteered as a, at the Castro Country Club, a sober safe space in San Francisco
  • Provided the highest level of customer service at every shift
  • Adhered to all sanitation and health guidelines
  • Quickly and accurately handled financial transactions of all types
  • Prepared large batch hot and cold brew coffee daily as well as specialty coffee and tea.

Sonic Restaurants Incorporated

Co- Manager
03.1999 - 10.2010

Job overview

  • Responsible for: Cooking all menu items, providing customer service, managing cash, managing shifts, preparing and maintaining reports, hiring, training, scheduling, developing 2
  • Organized teams, employee certification, managing food cost and inventory and leading the multiple-store opening teams.

Education

Fossil Ridge High School

Diploma

University Overview

top of

Skills

  • Customer Service Time Management
  • Leadership Skills
  • Problem-Solving
  • Communication
  • Training Solutions Development
  • Product Development
  • Materials Organization
  • Training Materials and Documentation
  • Standard Operating Procedures Proficient
  • Motivational Speaking
  • Human Resources
  • Participant Recruitment and Placement
  • Client Retention
  • Coaching and Development
  • Employment Opportunities
  • Emotional Awareness
  • Case Notes
  • MS Office
  • Treatment Planning
  • Resource Identification
  • Conflict Resolution
  • Crisis Intervention
  • Case Planning and Management

Accomplishments

Accomplishments
  • COURSES
  • Lift up Peer to Peer Counseling at PRC
  • March 2020 — 2020
  • SOGI Sexual Orientation and Gender Identity at
  • PRC 2020 — 2020
  • Desk Ready Employment Training Program at
  • Solutions SF 2021
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Availability
See my work availability
Not Available
Available
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sr. Case Manager
HomeRise
05.2023 - Current
Employment Training Coordinator
HomeRise
01.2022 - Current
Front Desk Clerk
Solutions Sf
08.2021 - 01.2022
Barista
Barista, Castro Country Club
03.2015 - 01.2020
Co- Manager
Sonic Restaurants Incorporated
03.1999 - 10.2010
Fossil Ridge High School
Diploma
Scott RiceSR. Case Manager