Lataja Diggs
Lugoff,SC
Summary
Organized crew trainer with several years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.
Personable and reliable crew trainer bringing several years of experience in overseeing food handling and customer service staff development. Proficient in all restaurant positions with extensive expertise in employee assessment. Proven history of increasing productivity and bolstering services.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's Restaurant
Lugoff, South Carolina
08.2021 - 06.2024
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Ensured that all safety protocols were followed during training sessions.
- Documented performance, safety and customer service needs to improve operations.
- Instructed new team members on correct procedures for operations.
Crew Member
Rush's Resturant
Camden, SC
06.2020 - 08.2021
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
Camden High School
Camden, SC05-2023
Associate Degree in Nursing - Nursing
Central Carolina Technical College
Sumter, SCSkills
- Sales expertise
- Training Materials Development
- Performance Evaluation
- Learning Platforms
- Coaching and Mentoring
Timeline
Crew Trainer
McDonald's Restaurant
08.2021 - 06.2024
Crew Member
Rush's Resturant
06.2020 - 08.2021
High School Diploma -
Camden High School
Associate Degree in Nursing - Nursing
Central Carolina Technical College