Latanja Gordon
Irving
Summary
Professional with strong foundation in organizational processes, ensuring accuracy and compliance. Skilled in data analysis, problem-solving, and quality assurance. Reliable team collaborator, adaptable to changing needs, and focused on achieving results. Prepared to bring precision, integrity, and effective communication to the role.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Apparel Processor
ThredUp
Lancaster
08.2025 - Current
- Processed incoming apparel efficiently, ensuring quality standards met.
- Operated sorting machines to categorize items based on condition and style.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to streamline workflow and reduce processing time.
- Addressed customer concerns or issues promptly, escalating when necessary to guarantee resolution.
Verification Specialist
Vivid Seats
Coppell
03.2023 - 06.2025
- Analyzed transaction data to identify patterns indicative of fraudulent activity.
- Utilized verification tools to improve accuracy in identifying fraudulent transactions. Strengthening fraud prevention efforts.
- Verified ticket transactions to ensure compliance with company policies, minimizing risk of errors.
- Collaborated with cross-functional teams to enhance fraud detection processes.
- Delivered client support through effective communication and problem resolution, enhancing client satisfaction.
Document Processor
JPMorgan Chase
Coppell
10.2021 - 03.2023
- Accurately processed a high volume of documents within strict deadlines, ensuring timely delivery to clients.
- Executed quality checks on completed documents, ensuring high accuracy and meticulous attention to detail.
- Supported inbound and outbound document processes through efficient sorting, logging, and work order creation.
- Created and maintained user accounts and properly routed documents for approval and training.
- Facilitated document troubleshooting and recovery processes to restore lost documents and files.
Education
Bachelor of Science -
Southern New Hampshire University
Hooksett, NH 10.2024 - 06.2026
Skills
- Order fulfillment
- Data entry
- Document scanning
- Filing systems
- Microsoft Excel
- Quality assurance
- Data analysis
- Transaction monitoring
- Fraud prevention
- Client relations
Timeline
Apparel Processor
ThredUp
08.2025 - Current
Bachelor of Science -
Southern New Hampshire University
10.2024 - 06.2026
Verification Specialist
Vivid Seats
03.2023 - 06.2025
Document Processor
JPMorgan Chase
10.2021 - 03.2023