Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Open To Work
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Hi, I’m

LaTanya Aytch

Program Coordinator/Victim Advocate
Chicago,IL
LaTanya Aytch

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Lead Victim AdvocateFamily CoachProgram CoordinatorCase Management Supervisor

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Open to relocation: No

Important To Me

Career advancementCompany CulturePersonal development programsTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit SharingPaid time offHealthcare benefitsWork-life balance

Summary

Community and Social Service Specialist/Victims Advocate offering case management expertise quickly building trust and rapport with individuals from diverse cultures. Well versed in crisis intervention and cultural sensitivity. Excellent knowledge of victims rights with over 10 years assisting victims of violent crimes. Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.

Overview

15
years of professional experience
8

Certifications

Work History

The Journey Forward
Chicago, IL

Family Coach
02.2017 - 10.2021

Job overview

  • Implemented personalized behavioral change initiatives, empowering families and individuals to overcome daily challenges.
  • Identified and allocated necessary resources and services to support individuals and their families.
  • Solved conflicts by actively engaging in communication, identifying common interests, and cultivating positive relationships.
  • Evaluating sites through on-site visits, gathering customer input through surveys, and inspecting teams for optimal performance.
  • Delivered exceptional customer service and support in both face-to-face and phone interactions.
  • Documented patterns and dynamics to create accurate treatment plan.

Englewood First Responders
Chicago, IL

Community Work Volunteer
01.2016 - 10.2021

Job overview

  • Successfully mediated interpersonal conflicts by actively listening, establishing commonalities, and cultivating relationships within the community.
  • Contributed to the coordination of food and clothing donation initiatives.
  • Aided the impoverished population through provision of shelter, clothing, and food.
  • Engaged in dialogue sessions with diverse gang representatives to foster more efficient collaboration and cooperation.
  • Facilitated resolution of disputes among known individuals in prominent street groups.

ALSO
Chicago, IL

Lead Victim Advocate
10.2021 - Current

Job overview

  • Established and maintained strong relationships with victims, families, law enforcement personnel, victim service providers, and other stakeholders.
  • Offered emotional assistance and solace to individuals affected by violent crimes.
  • Facilitated informative sessions and conducted community outreach efforts to increase public awareness of available resources and services for victims of crime.
  • Demonstrated proficiency in providing personalized support to clients throughout the funeral and burial coordination process.
  • Ensured seamless availability of help and guidance by delivering on-demand aid to those affected consistently throughout the day and night.
  • Conducted and facilitated family therapy sessions focusing on conflict resolution and fostering positive healthy relationships.
  • Utilized crisis intervention techniques and problem-solving skills to achieve treatment goals.
  • Implemented strategies to ensure clients' successful acquisition of financial resources and government entitlements.

Alliance of local service organozations
Chicago, Illinois

Program Coordinator
10.2021 - Current

Job overview

  • Developed program implementation and maintenance strategy.
  • Established and oversaw project plans, timelines, and budgets.
  • Observed packing operations to verify conformance to specifications.
  • Devised and implemented processes and procedures to streamline operations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Northside Housing
Chicago, IL

Case Manager Supervisor
02.2011 - 02.2017

Job overview

  • Enhanced organizational culture by implementing accountability measures and incentivizing team members, leading to improved performance.
  • Conducted intake assessments and managed project processing for over 75 clients on a daily basis.
  • Maintained accurate and complete case history documentation.
  • Maintained a safe and compassionate living setting, promoting the well-being of every individual.
  • Utilized evaluations, surveys, and outreach data to enhance program development and delivery.
  • Developed high-performance teams by conducting interviews, hiring, training, and coaching new members. Implemented continuous performance appraisals to address any areas needing improvement.
  • Effectively maintained program budget by accurately projecting costs and meticulously recording expenditures.

Education

Lake Land College
Mattoon, IL

08-2006

Malcolm X College
Chicago, IL

GED
08-1993

Mac Murray College
Romeoville, IL

Business Management Certification

Skills

  • Community outreach expert
  • Client Advocacy
  • Case management
  • Family needs assessments
  • Emergency Response Training
  • Trauma Informed Care Framework
  • Relationship Building
  • Violence Prevention
  • Interpersonal Skills
  • Analytical Skills

Accomplishments

  • Resilience award- awarded from Metropolitan Peace Initiatives
  • Pioneer award- awarded from Metropolitan Peace Initiatives
  • The Voice- awarded from Metropolitan Peace Initiatives

Certification

  • Victim Service Certification- Metropolitan Peace Academy
  • Trauma Informed Care Certification- Metropolitan Peace Academy
  • Street Outreach and Hospital Response Certification- Metropolitan Peace Academy
  • Crisis Response Intervention Certification- Metropolitan Peace Academy
  • Facilitators Training Certification- Metropolitan Peace Academy
  • Case Management Certification- Metropolitan Peace Academy
  • Mental Health Certification- NSHSS

References

References available upon request.

Timeline

Lead Victim Advocate

ALSO
10.2021 - Current

Program Coordinator

Alliance of local service organozations
10.2021 - Current

Family Coach

The Journey Forward
02.2017 - 10.2021

Community Work Volunteer

Englewood First Responders
01.2016 - 10.2021

Case Manager Supervisor

Northside Housing
02.2011 - 02.2017

Lake Land College

Malcolm X College

GED

Mac Murray College

Business Management Certification

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LaTanya AytchProgram Coordinator/Victim Advocate