Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

LaTanya Aytch

Chicago,IL

Summary

Community and Social Service Specialist/Victims Advocate offering case management expertise quickly building trust and rapport with individuals from diverse cultures. Well versed in crisis intervention and cultural sensitivity. Excellent knowledge of victims rights with over 10 years assisting victims of violent crimes.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Lead Victim Advocate

ALSO
Chicago, IL
10.2021 - Current
  • Established and maintained strong relationships with victims, families, law enforcement personnel, victim service providers, and other stakeholders.
  • Offered emotional assistance and solace to individuals affected by violent crimes.
  • Facilitated informative sessions and conducted community outreach efforts to increase public awareness of available resources and services for victims of crime.
  • Demonstrated proficiency in providing personalized support to clients throughout the funeral and burial coordination process.
  • Ensured seamless availability of help and guidance by delivering on-demand aid to those affected consistently throughout the day and night.
  • Conducted and facilitated family therapy sessions focusing on conflict resolution and fostering positive healthy relationships.
  • Utilized crisis intervention techniques and problem-solving skills to achieve treatment goals.
  • Implemented strategies to ensure clients' successful acquisition of financial resources and government entitlements.

Family Coach

The Journey Forward
Chicago, IL
02.2017 - 10.2021
  • Implemented personalized behavioral change initiatives, empowering families and individuals to overcome daily challenges.
  • Identified and allocated necessary resources and services to support individuals and their families.
  • Solved conflicts by actively engaging in communication, identifying common interests, and cultivating positive relationships.
  • Evaluating sites through on-site visits, gathering customer input through surveys, and inspecting teams for optimal performance.
  • Delivered exceptional customer service and support in both face-to-face and phone interactions.
  • Documented patterns and dynamics to create accurate treatment plan.

Community Work Volunteer

Englewood First Responders
Chicago, IL
01.2016 - 10.2021
  • Successfully mediated interpersonal conflicts by actively listening, establishing commonalities, and cultivating relationships within the community.
  • Contributed to the coordination of food and clothing donation initiatives.
  • Aided the impoverished population through provision of shelter, clothing, and food.
  • Engaged in dialogue sessions with diverse gang representatives to foster more efficient collaboration and cooperation.
  • Facilitated resolution of disputes among known individuals in prominent street groups.

Case Manager Supervisor

Northside Housing
Chicago, IL
02.2011 - 02.2017
  • Enhanced organizational culture by implementing accountability measures and incentivizing team members, leading to improved performance.
  • Conducted intake assessments and managed project processing for over 75 clients on a daily basis.
  • Maintained accurate and complete case history documentation.
  • Maintained a safe and compassionate living setting, promoting the well-being of every individual.
  • Utilized evaluations, surveys, and outreach data to enhance program development and delivery.
  • Developed high-performance teams by conducting interviews, hiring, training, and coaching new members. Implemented continuous performance appraisals to address any areas needing improvement.
  • Effectively maintained program budget by accurately projecting costs and meticulously recording expenditures.

Education

Lake Land College
Mattoon, IL
08-2006

GED -

Malcolm X College
Chicago, IL
08-1993

Skills

  • Community outreach expert
  • Client Advocacy
  • Case management
  • Family needs assessments
  • Emergency Response Training
  • Trauma Informed Care Framework
  • Relationship Building
  • Violence Prevention
  • Interpersonal Skills
  • Analytical Skills

Accomplishments

  • Resilience award- awarded from Metropolitan Peace Initiatives
  • Pioneer award- awarded from Metropolitan Peace Initiatives
  • The Voice- awarded from Metropolitan Peace Initiatives

Certification

  • Victim Service Certification- Metropolitan Peace Academy
  • Trauma Informed Care Certification- Metropolitan Peace Academy
  • Street Outreach and Hospital Response Certification- Metropolitan Peace Academy
  • Crisis Response Intervention Certification- Metropolitan Peace Academy
  • Facilitators Training Certification- Metropolitan Peace Academy
  • Case Management Certification- Metropolitan Peace Academy
  • Mental Health Certification- NSHSS

References

References available upon request.

Timeline

Lead Victim Advocate

ALSO
10.2021 - Current

Family Coach

The Journey Forward
02.2017 - 10.2021

Community Work Volunteer

Englewood First Responders
01.2016 - 10.2021

Case Manager Supervisor

Northside Housing
02.2011 - 02.2017

Lake Land College

GED -

Malcolm X College

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