Latanya Holloway
Kinston,NC
Summary
Seeking full time employment opportunity in Customers Service. I am a hard-working and driven individual who isn't afraid to face a challenge
Overview
29
29
years of professional experience
Work History
Teacher/Summer Camp Assistant
Children's Village Academy
Kinston, NC
08.2015 - 06.2024
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Graded projects, exams and assignments to track student progression.
- Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
- Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Provided excellent customer service by answering phones and keeping attendance for all summer programs.
- Set up all parent-teacher conferences via telephone, email, and text.
Case Aide
Tully House
Newark, NJ
02.2000 - 08.2013
- Monitor residents in Halfway House that housed state prisoners
- Answering phones and maintained accurate records and documented client data in company databases.
- Guided clients through transition to independent living within community.
Case Aide
Volunteer of America
Elizabeth, NJ
02.1998 - 04.2000
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Connected individuals with relevant community resources and coordinated referrals.
- Collaborated with social workers to support patients.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
- Guided clients through transition to independent living within community.
Selector Packer
Austin News
Elizabeth, NJ
12.1998 - 11.1999
- Responsibilities include packing various media and periodical merchandise in preparation for delivery to rental outlets.
- Assembled cartons, crates and containers to prepare for shipping.
- Marked and labeled containers with accurate shipping information to prevent delays.
Cashier and Salesperson
Pathmark Supermarket
Elizabeth, NJ
04.1998 - 08.1998
- Performed customer service and cashier duties.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Waitress/ Assistant Manager
IHOP
Elizabeth, NJ
03.1995 - 01.1998
- Responsible for restaurant operations, including hosting customers and supervising waitstaff.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
General High School Curriculum -
Central High School
Newark, NJ06-1978
Skills
- Excellent time management , communication, and interpersonal skills
- Self starter & motivator
- Effective listening
- Microsoft Office
Timeline
Teacher/Summer Camp Assistant
Children's Village Academy
08.2015 - 06.2024
Case Aide
Tully House
02.2000 - 08.2013
Selector Packer
Austin News
12.1998 - 11.1999
Cashier and Salesperson
Pathmark Supermarket
04.1998 - 08.1998
Case Aide
Volunteer of America
02.1998 - 04.2000
Waitress/ Assistant Manager
IHOP
03.1995 - 01.1998
General High School Curriculum -
Central High School