LaTanya Johnson
Rural Hall,NC
Summary
Responsible Medical Claims Processor with strong attention to detail and juggles multiple tasks. A go-getter committed to handling claims expeditiously.
Overview
24
24
years of professional experience
Work History
Networking Assistant
Comcast Media Center
Denver, CO
01.2017 - 10.2019
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Monitored network hardware operations to evaluate proper configuration.
- Diagnosed and executed resolution for network and server issues.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Referral Coordinator
Denver Endocrinology Center
Denver, CO
02.2015 - 01.2017
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Scheduled appointments with specialists on behalf of clients.
Insurance Verification Specialist
Blue Cross And Blue Shield
Denver, CO
03.2013 - 09.2015
- Determined appropriateness of payers to protect organization and minimize risk.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Posted payments to accounts and maintained records.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
Insurance Specialist
Farmers Insurance Agency
Overland Park, KS
03.2005 - 08.2011
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
- Followed up on denials, late payments, extensions and other special circumstances.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
Quality Controller
AT&T
Lee's Summit, MO
04.1993 - 08.2003
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Mutiple positions held.
Education
No Degree - Project Management
ITT Technical Institute
Denver, COSkills
- Resource Utilization
- Network Testing
- Financial Needs Assessment
- Policy Renewals
- Claims Information Gathering
- Administrative Support
Timeline
Networking Assistant
Comcast Media Center
01.2017 - 10.2019
Referral Coordinator
Denver Endocrinology Center
02.2015 - 01.2017
Insurance Verification Specialist
Blue Cross And Blue Shield
03.2013 - 09.2015
Insurance Specialist
Farmers Insurance Agency
03.2005 - 08.2011
Quality Controller
AT&T
04.1993 - 08.2003
No Degree - Project Management
ITT Technical Institute
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