Latanya C. Morris
Leesburg,FL
Summary
To secure a position that requires responsibility and a variety of tasks; where I can become a valuable asset to a company. To support the growth of an organization that provides challenges, knowledge and preparation for the future of the company’s clients. I am a dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success. I have more than Five years’ experience working in Customer Service and front desk experience.. Key Competencies Customer service Proficient use of Microsoft Offices.
Overview
18
18
years of professional experience
Work History
Orange County Government Corrections Department
08.2016 - Current
- In this position, I am responsible for the management of adult offenders through computer management system as well as direct supervision
- I maintained order through the use of communication skills while working as a detention service officer
- I aided in the security of the facility by being responsible for the operation of control panels and exercising multi-tasking skills by documenting offender movements as well as answering county phone calls in a professional manner and directing important calls
- I maintained organizational skills by maintaining important documentation of inventory and inmate counts that were to be submitted in a timely fashion at the beginning and end of each shift
- I was responsible for reporting any discrepancies within the facility through operation our maximo system and maintaining a neat and professional appearance.
ThreatLocker Inc
03.2006 - 10.2021
- In this position, I was responsible for providing quality customer service by assisting clients with technical troubleshooting
- I display analytical skills through application updates and checks for malicious hashes within updates files
- Morris 1
Education
Highs school Diploma -
Wekiva High School
Apopka, FLAssociates degree - arts graduation
Valencia Community College
2016
Bachelors - Criminal Justice
University of Central Florida
Bachelor of Science - Network Engineers And Security
Wester Governess University
01.2026
Skills
- Written Communication
- Task Prioritization
- Problem-Solving
- Team building
- Critical Thinking
- Data Entry
- Organization
- Analytical and Critical Thinking
Timeline
Orange County Government Corrections Department
08.2016 - Current
ThreatLocker Inc
03.2006 - 10.2021
Highs school Diploma -
Wekiva High School
Associates degree - arts graduation
Valencia Community College
Bachelors - Criminal Justice
University of Central Florida
Bachelor of Science - Network Engineers And Security
Wester Governess University
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