Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaTanya Nelson

Garland

Summary

Empathic, effective and motivated with compassion to meet the challenges ahead.

Enthusiastic person with excellent people skills and dedicated work ethic.




Overview

12
12
years of professional experience

Work History

Leasing Professional II

Dallas Housing Authority
08.2020 - Current
  • Coordinated move-ins and move-outs efficiently,
  • Kept meticulous records of correspondence between landlords and tenants.
  • Maintained detailed records of tenant interactions, enabling effective communication across team members when addressing ongoing issues or requests.
  • Streamlined the leasing process for prospective residents,
  • Verified tenant incomes and other information.
  • Responded to requests and scheduled appointments for assistance.
  • Responded to messages and inquiries from various parties.

Administrative Assistant

Dallas Housing Authority
06.2019 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Assisted coworkers and staff members with special tasks on daily basis.

Medical Assistant

Christiana Care
08.2016 - 12.2017
  • Calculated nutritional requirements and assessed the adequacy of diet and nutrition support.
  • Established healthful and therapeutic meal plans and menus.

Dietary Aide

Methodist Health Care
07.2015 - 02.2016

Medical Assistant

K Clinic
01.2013 - 05.2015
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Prepared patients for examinations, taking vital signs and updating medical  histories.

Education

Nursing

Dallas Health Sanford Brown College Dallas
Dallas, TX
01-2011

Medcial Assistant

Dallas Health Sandford Brown College Dallas
Dallas, TX
2010

Certification - Pharmacy Tech

Remington College
Garland, TX
2006

Skills

  • Care plan management

  • Client documentation

  • Compassionate client care

  • Administering medication

  • Client safety and first aid

  • FDA food guidelines awareness

  • Staffing management

  • Charting

  • Specimens collection and processing

  • Detail-oriented

  • Medical billing

  • Patient scheduling

  • Meal supervision

  • Grooming and bathing assistance

  • Bilingual in Korean

  • First aid

  • Phlebotomy

  • Patient feeding

  • Calm and level-headed under duress

  • Fair housing policies

  • Telephone and email etiquette

  • Fair housing regulations

  • Goal-oriented mindset

  • Training and mentoring

  • Lease oversight

  • Record keeping

  • Customer service

  • Leasing terms and specifications

  • Yardi Experienced

  • Word Knowledgeable

  • Excel

Timeline

Leasing Professional II

Dallas Housing Authority
08.2020 - Current

Administrative Assistant

Dallas Housing Authority
06.2019 - Current

Medical Assistant

Christiana Care
08.2016 - 12.2017

Dietary Aide

Methodist Health Care
07.2015 - 02.2016

Medical Assistant

K Clinic
01.2013 - 05.2015

Nursing

Dallas Health Sanford Brown College Dallas

Medcial Assistant

Dallas Health Sandford Brown College Dallas

Certification - Pharmacy Tech

Remington College

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