Summary
Overview
Work History
Skills
Certification
Timeline
Generic

LATANYA Y. ANDREWS

Sacramento,CA

Summary

Excellent knowledge of medical terminology

Strong skills in maintaining professional rapport with patients, physicians', medical staff and outside referring offices Skilled in gathering patient background information to provide prudent information to specialist for Authorization- Eligibility, New Patient referrals. Prior authorization for medication Verification of Eligibility. Ability to work effectively in a team or independently Able to utilize programs like NexGen, Epic, Centricity.

Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Medical Assistant

Access Family Medicine Deyi, Zheng MD
Sacramento, CA
09.2018 - Current
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Accountable Care Organizer .

Procedure Scheduler/Referral Coordinator/Billing Specialist

Sacramento Heart
Sacramento, CA
03.2015 - 09.2018
  • Monitored insurance authorizations for cardiac/testing procedures to ensure proper billing practices were followed.
  • Verified patient eligibility for coverage of services prior to scheduling procedures.
  • Followed up with patients after their scheduled appointment or procedure.
  • Worked closely with hospital personnel to ensure accurate scheduling of procedures.
  • Secured pre-authorizations and pre-certifications for minor surgical procedures performed in office settings.
  • Processed payments and updated accounts to reflect balance changes.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Compiled and coded patient information or data in appropriate computer systems.
  • Monitored patient progress throughout the referral process.
  • Scheduled patients according to availability, urgency and insurance authorization guidelines.
  • Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.

Health Service Specialist

Planned Parenthood Mar Monte
Sacramento, CA
05.2012 - 10.2014
  • Front Office
  • Assisted patients with scheduling appointments and registering for services.
  • Assisted patients in family planning, general medicine, pediatrics, contraception options, funding sources and informational and educational services, Scheduling, filing, obtaining/copying records, data entry, verifying insurance, obtaining authorizations, collecting co-payments and balances, multiple phone lines.

Front/Back Office Leader

California City Clinic
California City, CA
04.2002 - 03.2010
  • Direct contact for Rule Family practice and Internal Medicine providers.
  • Solely responsible for patient referrals, hospital admissions, arrange referrals and coordinating diagnostic testing responsible for coordinating the patients test and procedures.
  • Monitored daily operations of the onsite team to ensure safety and efficiency.
  • Managed inventory levels, placing orders as necessary to keep supplies stocked at all times.
  • Communicated effectively with customers regarding their needs and expectations.
  • Evaluated job sites regularly for potential hazards or risks.
  • Maintained positive working relationship with fellow staff and management.

Skills

  • Appointment Setting
  • HIPAA Compliance
  • Insurance Verification
  • Scheduling expertise
  • Data Entry
  • Referral Verification
  • Medical Terminology
  • Medical Coding
  • Medical Billing
  • Patient Referral
  • Patient Billing
  • Insurance Authorizations
  • Medicaid billing procedures
  • Organization and Time Management

Certification

California Certifying Board for Medical Assistants #3651-02 BLS CPR & First Aid Card -American Heart Association Expires 04/2025

Timeline

Medical Assistant

Access Family Medicine Deyi, Zheng MD
09.2018 - Current

Procedure Scheduler/Referral Coordinator/Billing Specialist

Sacramento Heart
03.2015 - 09.2018

Health Service Specialist

Planned Parenthood Mar Monte
05.2012 - 10.2014

Front/Back Office Leader

California City Clinic
04.2002 - 03.2010

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LATANYA Y. ANDREWS