Latariyetta Lofton
Montgomery,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Substitute Teacher 4th Grade
Spur
09.2023 - Current
- Adapted several lesson plans and student activities to meet needs of students with special learning needs.
- Developed strong rapport with students through consistent encouragement and support, fostering positive learning atmosphere conducive to academic growth.
- Collaborated with four other educators to plan and review instruction.
- Collaborated with approximately two other teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
Covid Specimen Collector
Luxor Scientific
09.2021 - 06.2023
- Monitored and documented safety standards to verify compliance.
- Participated in research projects by designing and executing experiments.
- Set and oversaw quality assurance guidelines for laboratory work.
- Increased accuracy in specimen labeling and tracking through meticulous attention to detail and thorough documentation practices.
Case Aide
Department Of Human Resources
08.2016 - 07.2021
- Developed and implemented three programs to engage and empower underserved populations.
- Developed and implemented strategies to enhance quality of social services.
- Coordinated with local government to provide resources to clients.
- Contributed to program evaluation efforts through data collection, analysis, and presentation of findings to stakeholders.
- Prepared comprehensive reports on case activities for supervisor review and analysis.
Call Center Representative
ABC Solutions
02.2019 - 05.2021
- Implemented and developed customer service training processes.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
Bachelor of Science - Business Management
Alabama State University
Montgomery, AL05.
Skills
- Communication Skills
- Problem-Solving Abilities
- Organizational Skills
- Active Listening Skills
- Customer Service
- Issue and Complaint Resolution
Timeline
Substitute Teacher 4th Grade
Spur
09.2023 - Current
Covid Specimen Collector
Luxor Scientific
09.2021 - 06.2023
Call Center Representative
ABC Solutions
02.2019 - 05.2021
Case Aide
Department Of Human Resources
08.2016 - 07.2021
Bachelor of Science - Business Management
Alabama State University