Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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LaTarsha Hardy

Courier/ Driver/ Management
Houston,TX

Summary

Results-driven professional with expertise in performance monitoring and process improvement. Proven ability to enhance operational efficiency and provide exceptional client service.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Assistant Team Leader

HRBlock
10.2014 - Current
  • Assisted in preparing tax returns, ensuring accuracy and compliance with regulations.
  • Supported clients by answering inquiries and providing information on tax-related matters.
  • Coordinated team schedules, optimizing workflow and resource allocation during peak periods.
  • Trained new staff on procedures and software tools, enhancing team efficiency.
  • Maintained organized records of client interactions and services rendered for quality assurance.

Presiding Election Judge

Harris County District Clerk
01.2017 - 03.2026
  • Facilitated voter check-in processes, ensuring compliance with election regulations.
  • Assisted in training new election staff on operational procedures and systems.
  • Coordinated ballot distribution and collection, enhancing workflow efficiency at polling sites.
  • Monitored voting equipment functionality to minimize disruptions during elections.
  • Implemented process improvements to streamline voter assistance and reduce wait times.

Independent Contractor

Diligent USA
06.2005 - 11.2023
  • Developed and implemented process improvements to enhance operational efficiency.
  • Facilitated training sessions for new contractors, ensuring adherence to company standards.
  • Coordinated logistics and scheduling for project timelines, optimizing resource allocation.
  • Analyzed project outcomes to identify areas for improvement and increase client satisfaction.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Education

Associate of Science - Business Administration And Management

Northwood University
Cedar Hill, TX
05-1996

Skills

  • Performance monitoring
  • Microsoft Office Suite
  • Motivational leadership
  • Microsoft windows XP professional

Certification

  • [Area of certification] Training - [Timeframe]

Languages

English
Full Professional

Timeline

Presiding Election Judge

Harris County District Clerk
01.2017 - 03.2026

Assistant Team Leader

HRBlock
10.2014 - Current

Independent Contractor

Diligent USA
06.2005 - 11.2023

Associate of Science - Business Administration And Management

Northwood University
LaTarsha HardyCourier/ Driver/ Management