Latasha Ballou
Dental assistant
Maricopa ,AZ
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. Reliable Dental Assistant with 2 1/2 years of experience efficiently handling administrative tasks and assisting chair-side with dental procedures. Expert in assisting with 4- hand procedures, setting up exam rooms, taking dental radiographs, Lab skills and preparing materials for impressions or restorations. Team-focused with commitment to providing exceptional care to all patients. Detail-oriented Lead Dental Assistant with experience providing direct patient care and office management in busy dental practices. Trained in sterilization procedures and patient relations. Highly skilled in dental radiography and patient charting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Dental Assistant
WESTWIND DENTAL
06.2022 - 12.2023
- Expose dental diagnostic x-rays.
- Provide post-operative instructions prescribed by dentist.
- Record treatment information in patient records.
- Assist dentist in management of medical or dental emergencies.
- Apply protective coating of fluoride to teeth
- Clean teeth, using dental instruments.
- Clean and polish removable appliances.
- Make preliminary impressions for study casts and occlusal registrations for mounting study casts.
- Fabricate temporary restorations or custom impressions from preliminary impressions.
- Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.
- Pour, trim, and polish study casts.
- Order and monitor dental supplies and equipment inventory.
- Take and record medical and dental histories and vital signs of patients.
- Schedule appointments
- Instruct patients in oral hygiene and plaque control programs.
- Sterilized rooms and prepped equipment and instruments for 15-30 or more procedures daily.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Dental Assistant Extern
Cute Smiles 4 Kids
03.2022 - 06.2022
- Preparation of the dental treatment room Produce an alginate impression and a bite registration
- Proficient with 10 key data-input and office equipment operations
- Application of dental liners, bases, and varnishes
- Application of rubber dams, periodontal dressings, temporary restorations, temporary crowns, and bridges
- Prepared treatment rooms for procedures, reducing turnaround time between appointments significantly.
- Demonstrated excellent communication skills when interacting with diverse patients of all ages during their visits.
- Prepared dental rooms and materials.
- Kept work areas clean, sanitized and organized to minimize infection risk.
- Prepared and sterilized instruments and materials for use by dentists.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
WFH-CSR
Verizon Wireless (WFH)
12.2021 - 06.2022
- Provided accurate, valid, and complete information by using the proper methods/tools
- Followed communication procedures, guidelines, and policies
- Reviewed or made changes to customer accounts
- Researched answers or solutions as needed
- Kept records of customer interactions, processed customer accounts and filed documents
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered approximately 60 incoming customer calls, promptly to avoid on-hold wait times.
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Conducted thorough research to provide accurate information to customers regarding product specifications or usage guidelines.
Education
College in Dental Assisting -
UEI College
Phoenix, AZ03.2022
Skills
- CPR Certified (01/01/21 - 01/01/24)
- AED Certified and Achieved Basic Life Support (BLS)
- Ability to distinguish the difference between teeth and the various tooth numbering systems
- Ability to identify dental restorative and specialty instruments; able to distinguish between indirect and direct restorations
- Demonstrate and educate on proper tooth brushing and flossing techniques
- Excellent organizational skills and attention to detail
- Fluoride application
- Patient education and goals of preventative dentistry
- Skilled in mixing dental materials, taking x-rays, and working with dental dams
- Trained in charting procedure, preparing patients, and calling in prescriptions
- Understanding of health and oral implications of eating disorders
- Understanding of instrument transfer, rotary instruments, and four-handed dentistry
- Proficient in Microsoft Office Suite and Eagle Soft
- Dental Receptionist
- Dental Assisting
- Chairside Assisting
- Laboratory Experience
- Anatomy Knowledge
- Infection control
- Medical terminology
- Pediatrics
- Manage multiple responsibilities and tasks efficiently
- Experience in sterilization procedures, vital signs and impressions and models
- Possess understanding of HIPAA regulations, OSHA and MSDS
- Knowledge of Surface disinfection, sterilization of instruments, infection control protocols and placing surface barriers concepts
- Mix impression materials, dental cements, and dental stones
- Oral evacuation and mouth rinsing
- Phone Etiquette
Certification
- AED Certification
- BLS Certification
- CPR Certification
Timeline
Lead Dental Assistant
WESTWIND DENTAL
06.2022 - 12.2023
Dental Assistant Extern
Cute Smiles 4 Kids
03.2022 - 06.2022
WFH-CSR
Verizon Wireless (WFH)
12.2021 - 06.2022
College in Dental Assisting -
UEI College
- AED Certification
- BLS Certification
- CPR Certification
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