Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Latasha Chandler

Mount Vernon,TX

Summary

Experienced in customer service and call center operations with a proven track record of efficiently handling various types of calls. Proficient in addressing customer inquiries, resolving issues, and providing exceptional service. Possess strong communication skills and a customer-centric approach to problem-solving. Customer service excellence is a key strength brought to any role.

Experienced with staff coordination, operational support, and process improvement. Utilizes strong communication and organizational skills to enhance team performance. Track record of fostering collaboration and adapting to changing needs to achieve goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Housekeeping Room Attendant

HHS Environmental Services
03.2025 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.

Cashier/Customer Service

CEFCO Convenience Stores
01.2024 - 05.2024
  • Cashier, checking customer out, stocking

Warehouse Worker

FedEx
02.2023 - 08.2023
  • Sorting
  • Packing

Housekeeping

Hampton by Hilton
01.2023 - 03.2023
  • Cleaning rooms making bed cleaning bathrooms etc

Subway Sandwich Artist/Cashier

Love's Travel Stops & Country Stores
08.2021 - 12.2021
  • Taking orders
  • Making sandwiches
  • Handling cash

T-Mobile Sales Representative

Work From Home
04.2018 - 10.2019
  • Making calls
  • Helping customers with certain things
  • Solving the customer issues
  • Verified customer personal information
  • Resolved register transaction issues
  • Provided customer and technical support
  • Provided exceptional customer service
  • Handled all prospective customer correspondence, including emails and calls

Staff Specialist

Insurance Company
02.2017 - 04.2019
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Conducted thorough market research to inform strategic planning efforts, positioning the company for continued growth.
  • Developed strong relationships with industry peers and stakeholders, keeping abreast of trends and emerging best practices in the field.
  • Negotiated contracts with key partners, securing favorable terms for the organization without compromising quality or service standards.
  • Provided outstanding customer service, resolving issues promptly and maintaining high levels of satisfaction among clients.
  • Evaluated employee performance through regular reviews, setting clear expectations for improvement when necessary.
  • Mentored junior staff members, helping them develop their skills and advance within the company.
  • Managed vendor relationships to ensure timely delivery of products and services while minimizing costs.
  • Collected, arranged, and input information into database system.
  • Followed all company policies and procedures to deliver quality work.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Gathered, organized and input information into digital database.

Customer Service Representative

LOANDEPOT.COM, LLC
09.2017 - 12.2018
  • Set up client appointments
  • Provided policy and service information
  • Assisted customers with a warm and professional attitude
  • Answered general questions
  • Performed data entry for customer information

Education

GED - undefined

GED online
12.2017

Skills

  • Warehouse Associate (3 years)
  • Shipping Receiving
  • Order Puller
  • Shipping
  • Loading
  • General Labor (4 years)
  • Picker Packer (3 years)
  • Security
  • Customer Service (10 years)
  • Stocking
  • Driving (2 years)
  • Customer service
  • Front desk
  • Microsoft Office
  • Organizational skills
  • Microsoft Word
  • Janitorial experience
  • Commercial cleaning
  • Floor care
  • Residential cleaning
  • Retail sales
  • Cash handling (5 years)

Certification

  • Food Handler Certification
  • Driver's License

Timeline

Housekeeping Room Attendant

HHS Environmental Services
03.2025 - Current

Cashier/Customer Service

CEFCO Convenience Stores
01.2024 - 05.2024

Warehouse Worker

FedEx
02.2023 - 08.2023

Housekeeping

Hampton by Hilton
01.2023 - 03.2023

Subway Sandwich Artist/Cashier

Love's Travel Stops & Country Stores
08.2021 - 12.2021

T-Mobile Sales Representative

Work From Home
04.2018 - 10.2019

Customer Service Representative

LOANDEPOT.COM, LLC
09.2017 - 12.2018

Staff Specialist

Insurance Company
02.2017 - 04.2019

GED - undefined

GED online
Latasha Chandler