Latasha Clayton
Memphis,TN
Summary
Dynamic General Manager with expertise in operational management, staff scheduling, and compliance enforcement. Proven ability to enhance service quality and drive customer satisfaction through effective policy implementation.
Overview
23
23
years of professional experience
Work History
General Manager of Operations
Meritage Restaurant
Southhaven, Mississippi
2019.04 - Current
- Manage staff scheduling to optimize workforce efficiency and coverage.
- Implement operational policies to enhance service quality and compliance with standards.
- Developed training programs tailored to organizational needs and employee skill gaps.
- Oversee daily restaurant operations to ensure smooth service and guest satisfaction.
Shrink Machine Operator
Cummins
Memphis, Tennessee
2005.04 - 2021.06
- Operated machinery to produce high-quality engine components, contributing to overall production quality.
- Adjusted settings on machinery to optimize performance during production, enhancing operational reliability. to complete tasks accurately.
- Monitored production lines for safety and ensured compliance with operational standards, maintaining a safe work environment.
- Ensure that safety guidelines are followed at all times while operating machinery.
General Manager
Burger King
Horn Lake, Mississippi
2004.02 - 2019.01
- Managed daily operations of fast-paced restaurant, ensuring adherence to quality standards and operational efficiency.
- Guided management and supervisory staff to enhance operational flow and effectiveness.
- Supervised team members, ensuring compliance with company policies and enhancing team accountability.
- Directed safety operations and maintained cleanliness, ensuring compliance with FDA and OSHA regulations to uphold safety standards.
Education
High School Diploma -
Hamilton High School
1363 Person Ave2002-05
Skills
- Operations management
- Policy implementation
- Compliance enforcement
- Staff scheduling
- Training development
- Inventory management
- Customer service
Timeline
General Manager of Operations
Meritage Restaurant
2019.04 - Current
Shrink Machine Operator
Cummins
2005.04 - 2021.06
General Manager
Burger King
2004.02 - 2019.01
High School Diploma -
Hamilton High School