Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Home Health Aide
Nuclear Care Partners
Las Vegas, NV
04.2021 - Current
Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Maintained clean and well-organized environment for client happiness and safety.
Helped clients stay happy and healthy by providing mental and emotional support.
Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Recognized emergency situations and implemented appropriate procedures.
Managed patient transportation and appointment scheduling.
Documented patient status and reported changes in care needs.
Home Health Care Provider
Family Members
Las Vegas, NV
12.2014 - 04.2021
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Arranged medications and dispensed prescribed doses at scheduled intervals.
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Prepared patients for both routine tests and complicated surgeries.
Checked patients' pulse, temperature and respiration.
Changed and cleaned patients colostomy bag
Cleaned and changed dressing for wound vac
Aided with mobility and independence for disabled individuals and continually monitored safety.
Small Business Owner
Bailey Rae's Restaurant
Las Vegas, NV
06.2011 - 04.2020
Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
Researched similar businesses to determine competitive advantages.
Set pricing structures according to market analytics and emerging trends.
Met with service vendors or product suppliers to facilitate delivery.
Reviewed sales reports and adjusted sales activities or expenses to better meet budgets.
Trained, coached and mentored employees to facilitate safety and consistent quality of work.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Formed and sustained strategic relationships with clients.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Implemented campaigns and promotions to help with developing goods and services.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Caterer
Self Employed
Las Vegas, NV
07.2008 - 06.2011
Coordinated food service stations and venue accommodations, including setup and tear-down of furniture and equipment per customer guidelines.
Discussed menu options, venue locations and event budget with clients to provide accurate service, food and beverage quotes.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Successfully serviced events through collaboration with establishment managers by securing venue and scheduling adequate personnel.
Prepared dishes for catering events or during high-volume shifts.
Interacted with guests to obtain feedback on product quality and service levels.
Monitored temperatures to maintain proper food safety conditions throughout duration of catered events.
Cocktail Server/Bartender/Restaurant Hostess
Envy Steakhouse/Envy Bar & Lounge
Las Vegas, NV
08.2006 - 07.2008
Greeted guests and sat customers at tables or in waiting areas.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Developed long-term relationships with customers to increase opportunities for repeat business.
Created specialty drink menu for Bar & lounge
Prepared and served drinks and food
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Relayed orders to service bar and kitchen via point-of-sale register system.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.