Dillon Conde
Brooklyn,NY
Summary
Highly motivated and guest-focused individual with over five years of experience in the hospitality industry. Proven ability to provide exceptional customer service, maintain a positive attitude, and resolve guest inquiries efficiently. Adept at multitasking, working independently, and collaborating effectively with team members. Seeking a Guest Service Agent position at a NYC hotel to contribute to a welcoming and memorable guest experience. Very motivated to join a hotel team / company that can continue contributing towards personal and professional growth.
Overview
8
8
years of professional experience
Work History
Home Health Aide
Caring Professionals Inc, Licensed Home Care Agency
02.2021 - Current
- Assisting clients in their daily personal tasks
- Help organize client’s schedule and plan appointments
- Perform domestic and household tasks
- Transporting and accompanying client to doctors office or to hospital
- Provide companionship and basic emotional or psychological support.
Door Man / Concierge / luxury accommodations
27 Prospect Pk W Tenants Corp
08.2017 - Current
- Ensure that all residents and guests received a welcoming greeting by remembering names, preferences, and anticipating their needs as well as verifying identification as needed
- Assist residents with receiving packages, mail, and deliveries
- Answer phones and answer questions about the building and surrounding area
- Provide recommendations for local attractions, restaurants, and transportation options
- Schedule appointments for services (e.g., dry cleaning, car services)
- Assist residents with carrying groceries, luggage, or other items
- Be familiar with building amenities and answer resident inquiries about them
- Provide recommendations for local attractions, restaurants, and transportation options
- Maintain daily logs and reports as required by management.
Teleprompter Operator
Majestic Prompting
06.2016 - 03.2020
- Operating the teleprompter machine to display scripts for speakers or performers
- Responsible for troubleshooting any technical issues that may arise with the equipment to ensure a smooth presentation
- Good communication skills to work closely with the production team and speakers
- Work under pressure to ensure equipment is up and running at a timely fashion.
Education
Associates in health care management -
Ultimate medical academy
06.2020
Skills
- Proficient in Microsoft Office (Word, Excel, Email)
- Proficient in English
- Effective collaboration in a team environment
- Service Oriented
- Exceptional communication
- Reliable and Hard Working
Timeline
Home Health Aide
Caring Professionals Inc, Licensed Home Care Agency
02.2021 - Current
Door Man / Concierge / luxury accommodations
27 Prospect Pk W Tenants Corp
08.2017 - Current
Teleprompter Operator
Majestic Prompting
06.2016 - 03.2020
Associates in health care management -
Ultimate medical academy