Latasha Combs
Pensacola,FL
Summary
Well-rounded professional with extensive healthcare experience, including medical billing and quality assurance. Demonstrates strong interpersonal communication skills and attention to detail, ensuring timely reporting and adherence to policies. Proven ability to maintain patient confidentiality while collaborating effectively to enhance customer service.
Overview
5
5
years of professional experience
Work History
Care Team Response Technician – Level III Psychology Aide
Lakeview Center
Pensacola, FL
03.2025 - Current
- Responded to codes in central receiving unit (CRF), critical stabilization unit (CSU), and addiction receiving unit (ARF) to maintain patient safety and calmness.
- Took vital signs and monitored clients for changes in behavior or condition to facilitate timely medical interventions.
- Report issues or concerns to medical staff and transfer clients to hospitals and other facilities.
- Conducted drug screenings and passed medication while ensuring client confidentiality to uphold health regulations.
Family Services Specialist
Addus Home Health
Pensacola, FL
04.2024 - 05.2025
- Coordinated with families to teach homemaking, parenting, and anger management skills, enhancing family stability and relationship dynamics.
- Scheduled service dates and units, providing transportation to various locations.
- Observed parent-child interactions during visits, redirecting behavior.
- Prepared written reports and maintained accurate client progress records.
- Addressed specific goals and documented instances of child abuse and appointment outcomes.
- Supported families to prevent permanent placement of children outside the home.
- Compiled and submitted comprehensive reports on client progress and significant issues, facilitating informed decision-making for ongoing support.
Quality Assurance Repair Tech Administrator
THK America INC LLC
Schaumburg, IL
07.2023 - 08.2024
- Assessed product quality by monitoring quality assurance metrics, reports, and dashboards.
- Conducted root cause analysis to identify and resolve quality issues and defects, ensuring product reliability.
- Investigated customer complaints and implemented corrective actions to enhance product quality and customer satisfaction.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Executed repair and maintenance activities efficiently, meeting high quality standards and minimizing downtime.
- Reported production malfunctions to managers and production supervisors.
- Identified customer issues, resolved concerns, escalated major issues to supervisor, and updated account information
- Prior employment includes work at West Liberty Foods LLC as a Customer Service Representative from 2013-10 - 2022-09
Medical Courier
Medspeed LLC
Elmhurst, IL
03.2023 - 07.2023
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Completed on-time deliveries by choosing efficient routes and documented and scans specimens received using Gentext.
- Adhered to safety procedures and regulations to safeguard packages and vehicles during transportation.
- Completed on-time deliveries by choosing efficient routes and documenting and scanned specimens received using Gentext.
- Labeled and prepared specimens for shipment to laboratory facilities.
Medical Kit Quality Assurance Tech
Abbott
Gurnee, IL
03.2022 - 02.2023
- Monitored product standards and quality-control programs, assembling parts to minimize quality issues.
- Performed thorough inspections of incoming materials and outgoing products.
- Coordinated cross-departmental efforts to ensure timely project completion.
- Adhered to safety protocols, promoting a safe working environment.
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
Clearwater, FL08-2024
Skills
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Medical Office Procedures
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Insurance Verification
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Managed Care (HMO, PPO, POS)
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Workers Compensation
- Front Office Operations
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
Timeline
Care Team Response Technician – Level III Psychology Aide
Lakeview Center
03.2025 - Current
Family Services Specialist
Addus Home Health
04.2024 - 05.2025
Quality Assurance Repair Tech Administrator
THK America INC LLC
07.2023 - 08.2024
Medical Courier
Medspeed LLC
03.2023 - 07.2023
Medical Kit Quality Assurance Tech
Abbott
03.2022 - 02.2023
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy