LaTasha Compaore
Franklin,TN
Summary
Versatile generalist successful at handling multiple tasks and roles on a daily basis with no loss to quality or speed. Skills include performance management, process improvement and performance tracking. Familiar with offering support in fast-paced environments.
Overview
11
11
years of professional experience
Work History
People Generalist
HarperCollins Publishers
Nashville, TN
09.2021 - 07.2024
- Provided day to day HR support including: job postings, background checks, onboarding, offboarding, and general HR administration.
- Supported multiple HR Business partners with recruiting support including: preparing job outlines, candidate sourcing, reviewing resumes, conducting preliminary interviews, behavior based interview panels, drafting offer letters, and conducting reference checks.
- Supported multiple clients groups with employee relations concerns and performance improvement plan recommendations.
- Managed company wide temp/contingent employee assignments.
- Collaborated with stakeholders at all levels of the organization to ensure successful project completion.
- Coordinated with department heads to develop processes that improved efficiency across departments.
- Conducted reference checks for final round candidates.
- Coordinated interviews between hiring managers and potential candidates; scheduled meetings as needed.
- Leveraged social media and professional networking platforms to source qualified candidates.
- Managed relationships with recruitment agencies and external partners to fill roles efficiently.
- Ensured compliance with federal, state, and local employment laws and regulations throughout the recruitment process.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Hired employees and processed hiring-related paperwork.
Team of Experts Supervisor
T-Mobile
Nashville, TN
01.2018 - 09.2021
- Lead a team of experts and provide coaching and development to drive performance improvement.
- Facilitated career development discussions and creates career evolution plans.
- Used Workday to document career development and performance improvement/accountability discussions.
- Collaborated with other departments to coordinate workflow processes between teams.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Addressed and resolved interpersonal conflicts within the team.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Analyzed key performance indicators to identify effective strategies.
Human Resources Intern
T-Mobile
10.2017 - 01.2018
- Assisted with multiple site development projects
- Sourced, qualified and conducted screening interviews with job candidates.
- Ensured site-wide compliance training completion for the year.
- Participated in staff meetings to discuss company policies and procedures related to human resources management.
Resource Planning Coordinator
T-Mobile
Nashville, TN
08.2017 - 10.2017
- Monitor and analyze service levels for the site.
- Provide regular call resolution time and shrinkage updates to the floor.
- Provide reporting/call volume forecasting data to leadership to help the site meet staffing, CRT, and adherence goals.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
Talent Acquisition Coordinator
T-Mobile
04.2016 - 07.2017
- Assisted with applicant process from start to finish: posting the position, candidate sourcing and screening, interview scheduling (local/travel candidates), and creating and extending offer letters
- Opened over 1,200 Kenexa requisitions and sent over 600 offer letters to candidates starting their onboarding with T-Mobile
- Assisted with onboarding new coordinators by facilitating requisition training.
- Managed the onboarding process for new hires including completing all necessary paperwork, organizing orientation sessions, and providing support during the transition period.
- Provided administrative support related to employee records maintenance including updating applicant tracking systems with candidate information.
- Developed job postings and worked with internal teams to ensure accuracy of job descriptions.
- Developed and maintained relationships with hiring managers to ensure a successful recruitment process.
- Prepared offer letters for successful applicants according to established guidelines.
Learning and Development Administrative Support
T-Mobile
10.2013 - 04.2016
- Assist L&D Manager, Trainers, and Training Assistants with administrative tasks including new hire on-boarding and system logins
- Provide support to local recruiter during hiring events to help attract and hire key talent to help achieve business objectives
- Assist Local HR with daily administrative tasks and planning/coordinating Benefits Fairs and hiring events.
- Facilitated brainstorming sessions among team members aimed at generating creative ideas.
- Utilized problem solving skills to troubleshoot technical issues related to software applications or hardware devices.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
Education
Bachelor’s in Organizational Management -
Covenant College
Skills
- Applicant tracking systems (ATS)
- Behavior Based Interviewing
- Coaching
- Documentation
- Adaptability
- De-escalation
- Employee Management
- Problem-Solving
- Cultural Awareness
- Attention to Detail
Recognition
“...There is so much I can say about Latasha. She is always there to help, whether it is work related or not. No matter what, you can always reach out to her..She is always pushing her experts to excel and encourages us to move towards what we really want to do in the company…”
“...She has been amazing with preparing me for interviews and pushing us all to perform the way she knows we can…”
References
References available upon request.
Timeline
People Generalist
HarperCollins Publishers
09.2021 - 07.2024
Team of Experts Supervisor
T-Mobile
01.2018 - 09.2021
Human Resources Intern
T-Mobile
10.2017 - 01.2018
Resource Planning Coordinator
T-Mobile
08.2017 - 10.2017
Talent Acquisition Coordinator
T-Mobile
04.2016 - 07.2017
Learning and Development Administrative Support
T-Mobile
10.2013 - 04.2016
Bachelor’s in Organizational Management -
Covenant College
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